Pickleball Court Concierge & Member Experience

lifetime; Brea (CA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and os

401(k) retirement savings plan with up

Training and professional development

Paid sick leave

Job summary

Life Time is seeking a Pickleball Team Member in California to support the Pickleball Coordinator and Tennis Manager with day-to-day operations. You will schedule court time, educate members on programs and equipment, and deliver outstanding customer service to encourage repeat visits.

You will greet members, explain services, build relationships, keep facilities clean, promote Life Time offerings, and handle daily cash/till reconciliation.

Qualifications

• Education: Working toward a High School Diploma or GED.
• Years of Experience: 1 year of customer service experience.
• Licenses / Certifications / Registrations: n/a
• Preferred Qualifications: Computer experience
• Preferred Qualifications: CPR and AED Certified

Responsibilities

• Greets, schedules court time and assists members in a friendly and professional manner
• Explains all Pickleball programs, services, and equipment to members and assists them with determining their individual needs
• Initiates, develops and maintains personalized relationships with members
• Assists in ensuring all pickleball facilities and equipment are clean, organized and in good working condition
• Promotes all Life Time programs, products, and services
• Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift

Skills

Customer service

Communication

Computer experience

Education

High School Diploma or GED in progress

Tools

CPR and AED Certified

Job description

Life Time is seeking a Pickleball Team Member in California to support the Pickleball Coordinator and Tennis Manager with day-to-day operations. You will schedule court time, educate members on programs and equipment, and deliver outstanding customer service to encourage repeat visits.

You will greet members, explain services, build relationships, keep facilities clean, promote Life Time offerings, and handle daily cash/till reconciliation.