Pick Up Support Warehouse Supervisor/Specialist

Swiftx Express; Carteret, Northern (NJ, KY); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

PTO days

Paid sick leave

Paid holidays

401K

Medical insurance

Dental and vision insurance

STD/LTD

Job summary

Swiftx Express is seeking a Pick-Up Warehouse Supervisor in Carteret, NJ to oversee DSPs, drivers, and external providers. You will plan daily pickup routes, manage first-mile operations, and ensure on-time pickups with emphasis on quality, safety, and cost control.

Ideal candidates have a bachelor's degree, Mandarin fluency, at least 1 year of warehouse supervision experience in logistics or last-mile delivery, and strong leadership, organization, and communication skills under pressure.

Qualifications

• Bachelor’s degree or equivalent.
• Mandarin bilingual required.
• 1+ year of warehouse supervision in logistics or last-mile delivery.
• Strong leadership and safety orientation.

Responsibilities

• Oversee fleet and driver resources operated by DSPs and external providers.
• Manage first-mile pickup drivers, plan daily pickup routes, ensure timely execution.
• Own first-mile pickup quality, efficiency, and cost control; respond to issues.
• Build capacity through process optimization and resource coordination.
• Review and optimize first-mile workflows and operating models.
• Coordinate first-mile information with customers, DSPs, and vendors.
• Dispatch drivers to complete pickups from vendors and customers.
• Complete other tasks assigned by management.

Skills

Mandarin language

Team leadership

Logistics knowledge

Planning and scheduling

Communication

Education

Bachelor’s degree or equivalent

Job description

Job Title: Pick-Up Warehouse Supervisor

Key Responsibilities:

• Oversee fleet and driver resources operated by Delivery Service Partners (DSPs), as well as source and manage external service providers;
• Manage first-mile pickup drivers within assigned regions/ZIP codes, plan and assign daily pickup routes, and ensure timely execution of pickup operations;
• Take ownership of first-mile pickup quality, efficiency, and cost control, and respond effectively to operational issues and emergencies;
• Build and enhance first-mile pickup capacity through process optimization and resource coordination;
• Review and optimize first-mile workflows and operating models to continuously improve efficiency and performance;
• Coordinate first-mile–related information internally and externally, maintaining strong relationships with customers, DSPs, and vendors;
• Dispatch and communicate with drivers to complete pickups from vendors and customers;
• Complete other tasks assigned by management.

• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Minimum 1 years of experience in warehouse supervision within the logistics or last-mile delivery industry.
• Proven ability to lead and motivate a team while maintaining a safe working environment.
• Strong organizational and communication skills, able to work under pressure.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach.

Shift: 9-6PM

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K
• Medical insurance, Dental and Vision Insurance, STD/LTD