Operations Specialist

Swiftx Express; Ontario (CA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K

Medical insurance

Dental and Vision Insurance

STD/LTD

Job summary

Swiftx Express is seeking a Warehouse Supervisor to oversee pick-up operations, coordinate with DSPs, and ensure safety and efficiency across the warehouse. The role requires a Bachelor’s degree or equivalent and bilingual Mandarin, with at least one year of supervisory experience in logistics or last-mile delivery.

You will lead staff, monitor stock accuracy, and produce performance reports while maintaining high service standards and safety compliance.

Qualifications

• Bachelor's degree or equivalent, bilingual Mandarin required.
• Minimum 1 year of experience in warehouse supervision within logistics or last-mile delivery.
• Strong leadership and motivational abilities with a focus on safety.

Responsibilities

• Supervise the pick-up operations of the warehouse, ensuring timely and efficient processing of orders.
• Coordinate activities with DSPs to maintain high service standards.
• Ensure compliance with safety regulations and company policies throughout warehouse operations.
• Train and develop warehouse staff on best practices for pick-up and product handling.
• Monitor inventory levels and manage stock accuracy to ensure availability.
• Conduct regular performance evaluations and implement strategies for improvement.
• Facilitate communication between warehouse staff and management to streamline operations.
• Prepare reports on operational performance, addressing any issues promptly.
• Manage logistics and coordinate shipment to various warehouses.
• Lead team meetings to review goals, performance, and address concerns.
• Handle emergency situations and operational challenges effectively.

Skills

Team leadership

Organizational skills

Communication

Work under pressure

Mandarin

Education

Bachelor's degree or equivalent

Job description

Supervise the pick-up operations of the warehouse, ensuring timely and efficient processing of orders.

• Coordinate activities with Delivery Service Providers (DSPs) to maintain high service standards.
• Ensure compliance with safety regulations and company policies throughout warehouse operations.
• Train and develop warehouse staff on best practices for pick-up and product handling.
• Monitor inventory levels and manage stock accuracy to ensure availability.
• Conduct regular performance evaluations and implement strategies for improvement.
• Facilitate communication between warehouse staff and management to streamline operations.
• Prepare reports on operational performance, addressing any issues promptly.
• Manage logistics and coordinate shipment to various warehouses.
• Lead team meetings to review goals, performance, and address concerns.
• Handle emergency situations and operational challenges effectively.

Bachelor's degree or equivalent, bilingual Mandarin required.

• Minimum 1 years of experience in warehouse supervision within the logistics or last-mile delivery industry.
• Proven ability to lead and motivate a team while maintaining a safe working environment.
• Strong organizational and communication skills, able to work under pressure.

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K
• Medical insurance, Dental and Vision Insurance, STD/LTD