Pick Up & Delivery Supervisor

Old Dominion Freight Line, Inc.; La Vergne (TN); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Pick Up & Delivery Supervisor, where your leadership will drive operational excellence in a dynamic environment. This role is pivotal in ensuring timely pickups and deliveries, while fostering a culture of safety and efficiency. You will supervise a dedicated team, manage schedules, and utilize proprietary technology to monitor shipments. With a commitment to employee growth and a strong family culture, this position offers an exciting opportunity to make a meaningful impact in the transportation industry. If you are ready to take your career to the next level, this is the place for you!

Benefits

Zero premium medical plan

Vision & Dental

Short Term & Long Term Disability

401k Retirement plan with company match

Tuition Reimbursement

Training and growth opportunities

Wellness Program

Qualifications

• 2 years of experience in operations, preferably in transportation.
• Supervisory experience is preferred.

Responsibilities

• Supervise drivers and coordinate timely pickups and deliveries.
• Monitor safety and manage schedules for drivers.

Skills

Verbal Communication Skills

Written Communication Skills

Supervisory Skills

Problem Solving

Education

High School Diploma

Some College

Bachelor's Degree

Tools

AS400

Microsoft Office

DYMS

BLU

Job description

Pick Up & Delivery Supervisor page is loaded

Pick Up & Delivery Supervisor

Apply locations La Vergne, TN time type Full time posted on Posted 2 Days Ago time left to apply End Date: June 23, 2025 (30+ days left to apply) job requisition id R-2025-1916

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.

Old Dominion Freight Line is currently looking for a Pick up & Delivery Supervisor to join our OD Family Culture. Our P & D Supervisor is responsible for supervising drivers while coordinating the timely pickup and delivery of shipments in a fast-paced environment within the local operation to meet department/shift and service center standards for safety, quality, efficiency, cost, service and delivery. The supervisor must complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms. Constantly uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with drivers/associates, customers and team members verbally and through other computer operating systems.

Responsibilities:

• Monitor and evaluate the safety of each employee and/or driver on a daily basis.
• Manage, assign and supervise pickups and deliveries to employees in the area to ensure proper utilization of employees, equipment, loading and unloading while meeting OD and customer expectations.
• Manage all driver work schedules and time off requests.
• Work closely with the Operations Manager/Ast. SC Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives.
• Provide analyses, suggestions and ideas for the improvement of operations within the shift, department and facility.
• Complete the various company and government forms utilized in freight movement such as shipping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms.
• Use OD’s proprietary technology system to monitor shipment locations as freight moves through the various terminals while communicating continuously throughout the day with drivers/associates, customers and team members verbally and through other computer operating systems.
• Provide positive and constructive feedback to employees on a continual basis regarding ROI, MPH, Stops Per Hour, return shipments, missed shipments, delivery/pick up errors, overall productivity, etc. This also includes handling disciplinary action as needed at the discretion of the supervisor.
• Ensure compliance with local state, federal, federal safety regulations, as well as OSHA compliance, and DOT compliance.
• Ensure that pickups and deliveries are made to minimize missed pickups while working within DOT hours of service regulations.
• Schedule pickups and deliveries to ensure freight arrives back at the service center to meet schedules.
• Operate AS400 system, BLU system, DYMS, ERSI and any other computer/internal freight monitoring systems used within the company to monitor freight movement.
• Ensure, when practical, that shipments are head loaded or through loaded to destination at initial pickup.
• Conduct shift meetings as needed.
• Make quick and informed decisions based on the schedules and communicate schedules to affected employees.
• Inspect working conditions of tools and equipment needed for safe operation within the area and direct the correction of any improper or adverse condition that exists.
• Comprehend and ensure compliance with company and government regulations.
• Work regularly scheduled shifts as well as another shift/s as needed. Must be available to work depending upon customer pickup and deliveries scheduled.
• Interact with customers via phone and email.

Qualifications:

• High School Diploma or equivalent. Some College preferred.
• Bachelor’s degree preferred.
• 2 years working operations experience preferably in the transportation industry.
• Supervisory experience preferred.
• Working knowledge of AS400, Microsoft Office, DYMS and BLU systems.
• Knowledge of general DOT regulations.
• Good verbal and written communication skills.

Working Days:

Monday, Tuesday, Wednesday, Thursday, Friday.

Working Shift:

AM / PM.

Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

Join the OD Family Today!

As a Full Time member of our Family, you and your family are eligible to receive:

• Great Health Benefits including a Zero premium medical plan for employee only coverage.
• Vision & Dental.
• Short Term & Long Term Disability.
• Flex Spending Accounts.
• 401k Retirement plan with company match and additional company annual discretionary match opportunity.
• Life Insurance.
• Wellness Program.
• Tuition Reimbursement for Drivers and Technicians.
• Training and growth opportunities to build a career.
• We prioritize our OD family of employees.
• Ability to advance through our promote from within philosophy.
• National Career Opportunities Available at our 260+ service centers.

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

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