Supervisor Accident Billing - REMOTE

Ryder System, Inc.; Austin (TX); Remote; USD 59,000 - 90,000; Full time

Job summary

A leading company is seeking a Supervisor for Accident Billing, responsible for managing billing processes, team performance, and financial reporting. This remote role involves strategic improvements, operational metrics management, and ensuring service standards are met. Ideal candidates will possess strong leadership and communication skills, with a Bachelor's degree preferred.

Benefits

Comprehensive health benefits

Paid time off

401(k) plan

Qualifications

• Manage Accident Billing team and ensure goals are met.
• Develop and execute strategies for continuous improvement.

Responsibilities

• Manage billing processes for accuracy and timeliness.
• Lead projects and manage operational metrics.

Skills

Leadership

Time Management

Communication

Problem Solving

Education

Bachelor's Degree

Job description

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Summary

The Accident Billing Supervisor is responsible for managing Accident Billing, Asset Fleet Reduction (AFR) billing, invoice accuracy, financial controls, and financial/operational reporting for both internal and external customers. This position requires managing work analysis and staffing, customer interactions, financial forecasting, quality assurance, and continuous improvement/performance. This role is focused on maintaining steady workflow and productivity, meeting service/productivity standards, resolving operational problems, and identifying business process opportunities.

Experience with RPA is a benefit.

Essential Functions

1. Manage Accident Billing team, including, but not limited to, ensuring developmental goals are identified and accomplished monthly/annually, training operations are properly completed, and support talent development.
2. Manage billing processes to ensure accuracy and timely billing and invoicing, including accidents, ACS closures, analysis of unbillable exceptions, processing of AFRs, 3rd Party Billing, validation of Miami Credits, revenue validation, and GL monitoring.
3. Develop and execute ongoing strategic approach to continuous improvement and efficiencies related to cost, productivity, and performance.
4. Lead or participate in projects including department, SSC, division, and corporate initiatives.
5. Manage operational and performance metrics, provide explanations, and execute corrective actions for variances.
6. Participate in hiring, performance, and rewards decisions, provide guidance, coaching, and training. Ensure work coverage including scheduling, attendance, and payroll.

Additional Responsibilities

1. Recommend improvements to department policies and practices.
2. Ensure work is performed consistently and timely within company policies and procedures.

Skills And Abilities

1. Motivates others and provides direction according to established policies.
2. Effective at priority setting and operates within established guidance.
3. Ability to create and maintain professional relationships at all organizational levels.
4. Strong leadership skills, flexibility, and self-drive in a fast-paced environment.
5. Highly organized with excellent time management and multi-tasking skills.
6. Ability to consider a broad range of factors when solving problems and making decisions.
7. Exercises judgment within defined procedures and policies.
8. Excellent verbal and written communication skills, detail-oriented, with good follow-up practices.

Qualifications

• Bachelor's Degree, preferred.

Travel

• Yes, 10-20%.

Job Category:

Accounting

Compensation Information

Range from $59,600 to $89,450, influenced by experience, education, location, and other factors. May include bonuses or incentives.

Benefits

Comprehensive health, welfare benefits, paid time off, and 401(k) plan for full-time positions.

Additional Information

Ryder is an Equal Opportunity Employer and Drug-Free workplace. Communications from Ryder will only come from official Ryder email addresses and will never ask for payment or banking details during the interview process.