Supervisor, Behavioral Health Utilization Management

Centene Corporation; Orlando (FL); Remote; USD 73,000 - 133,000; Full time

Job summary

A leading company in healthcare is seeking a Supervisor for Behavioral Health Utilization Management in Florida. This remote role involves overseeing a team, ensuring compliance with guidelines, and improving healthcare outcomes. Ideal candidates will have a background in managed care and leadership, with a focus on behavioral health. The position offers competitive pay and a comprehensive benefits package.

Benefits

Health Insurance

401K

Stock Purchase Plans

Tuition Reimbursement

Paid Time Off

Flexible Work Schedules

Qualifications

• 4+ years of related experience required.
• Prior Supervisory Experience Preferred.

Responsibilities

• Supervises behavioral health utilization review clinicians.
• Provides coaching and guidance for optimal performance management.
• Monitors compliance with guidelines and performance standards.

Skills

Leadership

Behavioral Health

Managed Care

Education

Bachelor's degree

Graduate of an Accredited School of Nursing

Job description

Join to apply for the Supervisor, Behavioral Health Utilization Management role at Centene Corporation

Centene is hiring! We’re looking for two remote Supervisors of Behavioral Health Utilization Management to support our Florida market. In this leadership role, you'll provide guidance and oversight to a team of Utilization Review Clinicians focused on behavioral health prior authorizations.

If you have experience in managed care, behavioral health utilization review, and leadership, we want to hear from you! Join a mission-driven organization committed to improving healthcare outcomes — all from the flexibility of your home.

Must Reside in Florida.

Position Purpose

Supervises the behavioral health (BH) utilization review clinicians to ensure appropriate care for members and supervises day-to-day activities of BH utilization management team.

• Monitors behavioral health (BH) utilization review clinicians and ensures compliance with applicable guidelines
• Monitors and tracks UM BH resources to ensure adherence to performance, quality, and efficiency standards
• Works with BH utilization management team to resolve complex BH care member issues related to BH
• Maintains knowledge of regulations, accreditation standards, and industry best practices related to BH utilization management
• Works with BH utilization management team and senior management to identify opportunities for process and quality improvements within utilization management
• Educates and provides resources for BH utilization management team on key initiatives and to facilitate ongoing communication between BH utilization management team, members, and providers
• Works with BH senior management to develop and implement UM policies, procedures, and guidelines that ensure appropriate and effective utilization of healthcare services
• Evaluates BH utilization management team performance and provides feedback regarding performance, goals, and career milestones
• Provides coaching and guidance to the BH utilization management team for optimal performance management and provides counseling and corrective action when required
• Assists with onboarding, hiring, and training BH utilization management team members
• Attends company meetings in absence of people leader
• Acts as primary contact for escalated calls/issues that require research or special handling
• Leads and manages others in a matrixed/cross-functional environment
• Leads and champions change within scope of responsibility
• Presents information and responds to questions from peers, leaders, and internal/external customers
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience

Requires Graduate of an Accredited School of Nursing or Bachelor's degree and 4+ years of related experience.

License to practice independently, and/or have obtained the state required licensure as outlined by the applicable state required.

Knowledge of BH utilization management principles preferred.

Prior Supervisory Experience Preferred.

Understanding of medical necessity criteria for a broad range of BH services preferred.

License/Certification

• LCSW- License Clinical Social Worker required or
• LMHC-Licensed Mental Health Counselor required or
• LPC-Licensed Professional Counselor required or
• Licensed Marital and Family Therapist (LMFT) required or
• Licensed Mental Health Professional (LMHP) required or
• RN - Registered Nurse - State Licensure and/or Compact State Licensure required or
• Board Certified Behavior Analyst (BCBA) preferred

Pay Range $73,800.00 - $132,700.00 per year

Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field, or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.