PI Pre-Litigation Case Manager — Fast, Impactful Ops

Finch; United States; Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) retirement plan

In-office snacks and team meals

Flexible PTO

Job summary

Finch Legal is seeking a Case Manager to drive pre-litigation tasks for personal injury claims. You’ll open insurance claims, coordinate medical records and police reports, and resolve lien issues so attorneys have complete, timely information.

You'll partner with lead paralegals to prepare cases for demand drafting, identify bottlenecks, and maintain strong client communication in a fast-paced environment. Spanish/English bilingualism is preferred.

Qualifications

• Have 2+ years in personal injury (PI) law, legal operations, case management, or claims handling
• Are process-driven and detail-oriented
• Communicate effectively with both clients and attorneys
• Thrive in fast-paced, high-volume environments
• Are bilingual in Spanish/English (preferred, not required)

Responsibilities

• Open insurance claims and manage communication with carriers
• Request, track, and follow up on medical records and police reports
• Monitor lien and subrogation issues, ensuring timely resolution
• Partner with lead paralegals to prepare cases for demand drafting
• Identify and fix operational bottleneck.

Skills

PI experience

Bilingual (Spanish/English)

Process-driven

Detail-oriented

Communication skills

Job description

Finch Legal is seeking a Case Manager to drive pre-litigation tasks for personal injury claims. You’ll open insurance claims, coordinate medical records and police reports, and resolve lien issues so attorneys have complete, timely information.

You'll partner with lead paralegals to prepare cases for demand drafting, identify bottlenecks, and maintain strong client communication in a fast-paced environment. Spanish/English bilingualism is preferred.