Physician Practice Receptionist - Internal Medicine Clinic

Paycom - ATS; Harrison (AR); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan with company 3%

Paid Leave Bank (PLB)

Education assistance

Employee discounts

Job summary

The North Arkansas Regional Medical Center (NARMC) seeks a friendly, detail-oriented Receptionist for its Physician Clinics. You will welcome patients, verify insurance, collect payments, and manage front-desk operations to ensure a smooth patient experience.

In this role you will register patients in ECW and Meditech, handle scheduling, co-pays, referrals, and daily clerical duties, while delivering professional, patient-centered service in a fast-paced clinic environment.

Qualifications

• High school diploma or GED required.
• Clerical, typing and computer proficiency essential.
• Ability to read, write, speak, and understand English.
• Excellent communication and customer service skills.
• Preferred: coursework or experience in business or office operations.
• Previous experience in a medical office or clinic front desk role is a plus.

Responsibilities

• Greet and check in patients upon arrival and register in ECW/Meditech.
• Collect and enter patient demographics, insurance and emergency contact info.
• Explain clinic policies, payment expectations and appointment procedures.
• Collect co-pays and outstanding balances; post payments and issue receipts.
• Prepare patient charts, progress notes and super-bills.
• Schedule and confirm appointments; provide co-pay reminders.
• Enter charges for billing and coding; verify Medicaid eligibility.
• Process referrals and PCP assignments as needed.
• Handle mail, insurance checks, and remittance advice; perform clerical tasks.
• Answer phones, file, type, and maintain patient paperwork; backup front desk support.
• Assist with lab registrations, chart prep, scanning and records updates.
• Support nurses with pharmacy faxes and daily documentation; liaise with Follow-Up Dept.

Skills

Clerical skills

Typing

Computer proficiency

Communication

Customer service

English language

Education

High school diploma or GED

Tools

ECW

Meditech

Job description

At North Arkansas Regional Medical Center (NARMC), we are committed to delivering high-quality, compassionate care to our community. As a mission-driven, independent healthcare organization, we value collaboration, innovation, and continuous learning. Our team-oriented culture fosters support at every level, empowering employees to thrive professionally and personally.Job SummaryWe are seeking a friendly, detail-oriented Receptionist to join our Physician Clinics team. In this vital front-desk role, you will be responsible for welcoming patients, verifying insurance coverage, collecting payments, and ensuring smooth clinic operations. Your professionalism and care will help create a positive, supportive experience for every patient who walks through our doors.Key ResponsibilitiesGreet and check in patients upon arrival; register them in ECW and Meditech.Collect and enter patient demographic, insurance, and emergency contact information.Explain clinic policies, payment expectations, and appointment procedures.Collect co-pays and outstanding balances; post payments and issue receipts.Prepare patient charts, including progress notes and super-bills.Schedule and confirm patient appointments and provide co-pay reminders.Enter charges into the system for billing and coding purposes.Verify Medicaid eligibility and process referrals and PCP assignments as needed.Process and scan incoming mail, including insurance checks and remittance advice.Perform clerical support duties: answer phones, file, type, and maintain patient paperwork.Prepare daily/monthly reports, balance the cash drawer, and process deposits.Assist with lab registrations, chart preparation, scanning, and record updates.Serve as a backup for phone coverage, front window check-ins, and customer service.Support nurses with pharmacy faxes and help manage daily filing and documentation.Act as the point of contact for the Follow-Up Department.Perform other duties as assigned by the Clinic Manager.Job QualificationsRequired:High school diploma or GEDClerical, typing, and computer proficiencyAbility to read, write, speak, and understand EnglishExcellent communication and customer service skillsPreferred:Coursework or experience in business or office operationsPrevious experience in a medical office or clinic front desk roleCompensation & ScheduleCompetitive hourly pay based on experienceFull-time opportunities available with varied clinic hoursWhy Join UsBe the welcoming face of our physician clinicsJoin a compassionate and patient-centered care teamBuild your career in a supportive, community-focused healthcare environmentBenefits OverviewComprehensive health plans (PPO & HDHP) through NARMC Domestic Network and CignaDental and vision coverage via Delta Dental & Delta VisionHealth Savings Accounts (HSA) & Flexible Spending Accounts (FSA)Basic and voluntary life insurance optionsShort- and long-term disability plansAccident & critical illness insurance through Lincoln Financial401(k) retirement plan with up to 3.5% company matchPaid Leave Bank (PLB) & Extended Illness Bank (EIB)Employee Assistance Program (EAP) & First Stop Health 24/7 counselingAirMed/Mercy Life Flight membership for eligible employeesOn-site wellness center & discounted Planet Fitness membershipTuition reimbursement & education assistanceEmployee referral bonuses and advancement opportunitiesPet insurance and identity theft protectionEmployee discounts on prescriptions, cafeteria meals, gift shop items, and moreIf you're passionate about patient care and thrive in a fast-paced clinic environment, apply today to join our team as a Receptionist at NARMC’s Physician Clinics!