Clinic Receptionist & Patient Services Specialist

Paycom - ATS; Harrison (AR); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan with company 3%

Paid Leave Bank (PLB)

Education assistance

Employee discounts

Job summary

The North Arkansas Regional Medical Center (NARMC) seeks a friendly, detail-oriented Receptionist for its Physician Clinics. You will welcome patients, verify insurance, collect payments, and manage front-desk operations to ensure a smooth patient experience.

In this role you will register patients in ECW and Meditech, handle scheduling, co-pays, referrals, and daily clerical duties, while delivering professional, patient-centered service in a fast-paced clinic environment.

Qualifications

• High school diploma or GED required.
• Clerical, typing and computer proficiency essential.
• Ability to read, write, speak, and understand English.
• Excellent communication and customer service skills.
• Preferred: coursework or experience in business or office operations.
• Previous experience in a medical office or clinic front desk role is a plus.

Responsibilities

• Greet and check in patients upon arrival and register in ECW/Meditech.
• Collect and enter patient demographics, insurance and emergency contact info.
• Explain clinic policies, payment expectations and appointment procedures.
• Collect co-pays and outstanding balances; post payments and issue receipts.
• Prepare patient charts, progress notes and super-bills.
• Schedule and confirm appointments; provide co-pay reminders.
• Enter charges for billing and coding; verify Medicaid eligibility.
• Process referrals and PCP assignments as needed.
• Handle mail, insurance checks, and remittance advice; perform clerical tasks.
• Answer phones, file, type, and maintain patient paperwork; backup front desk support.
• Assist with lab registrations, chart prep, scanning and records updates.
• Support nurses with pharmacy faxes and daily documentation; liaise with Follow-Up Dept.

Skills

Clerical skills

Typing

Computer proficiency

Communication

Customer service

English language

Education

High school diploma or GED

Tools

ECW

Meditech

Job description

The North Arkansas Regional Medical Center (NARMC) seeks a friendly, detail-oriented Receptionist for its Physician Clinics. You will welcome patients, verify insurance, collect payments, and manage front-desk operations to ensure a smooth patient experience.

In this role you will register patients in ECW and Meditech, handle scheduling, co-pays, referrals, and daily clerical duties, while delivering professional, patient-centered service in a fast-paced clinic environment.