Physician Liaison II

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 43,000 - 72,000; Full time

Job summary

Johns Hopkins Health System in Maryland seeks a relationship manager to strengthen connections between physicians, healthcare providers, and the organization. You will serve as a primary liaison addressing physician needs and coordinating outreach initiatives to improve referrals and collaboration.

You will develop solutions, present programs, and collaborate with internal teams to enhance service delivery while maintaining up-to-date knowledge of services and the competitive landscape.

Qualifications

• Requires a Bachelor's degree or related equivalent experience.
• 2+ years of experience in healthcare relationship management.
• Valid Driver's License required; regional travel about 75% of the work week.

Responsibilities

• Builds and nurtures relationships between physicians and the organization to facilitate referrals and collaboration.
• Works with physicians to understand their needs and provide solutions to enhance their experience with the organization.
• Promotes the organization's services, programs, and specialties to the medical community through outreach and presentations.
• Coordinates with internal departments to address physician concerns and ensure seamless service delivery.
• Organizes events, meetings, and educational sessions for physicians to foster engagement and knowledge sharing.
• Monitors physician satisfaction and identifies opportunities for improvement through surveys and feedback.

Skills

Relationship management

Driver's License

Education

Bachelor's degree

Job description

Location Requirement:

This position supports the Maryland market, which includes Howard, Anne Arundel, Montgomery, and Baltimore counties. Candidates must reside in or be willing to relocate to the area upon hire. Regular local travel within the assigned territory will be required to support business needs.

Summary

Builds and maintains relationships between healthcare providers and the organization to enhance patient referrals and collaboration. Acts as a key point of contact for physicians, addressing their needs and concerns. Supports the development and execution of strategic initiatives to enhance physician engagement, coordinates outreach initiatives, and collaborates with internal teams to improve service delivery.

Essential Functions

Develops and nurtures relationships with physicians and healthcare providers to facilitate patient referrals and collaborations.

Works closely with physicians to understand their needs and provides solutions to enhance their experience with the organization.

Promotes the organization's services, programs, and specialties to the medical community through regular outreach and presentations.

Coordinates with internal departments to address physician concerns and ensure seamless service delivery.

Organizes events, meetings, and educational sessions for physicians to foster engagement and knowledge sharing.

Monitors physician satisfaction and identifies opportunities for improvement through surveys and feedback mechanisms.

Prepares detailed reports on outreach activities, referral patterns, and physician engagement metrics.

Maintains up-to-date knowledge of the organization's services, programs, and competitive landscape.

Supports strategic initiatives aimed at enhancing physician relationships and expanding the organization's referral network.

Qualifications

Requires a Bachelor's degree or related equivalent experience, preferably in marketing, communications, business, and/or public health.

2+ years of experience in healthcare relationship management required

One year of relevant education may be substituted for one year of required work experience, or one year of relevant professional-level work experience may be substituted for one year of required education.

Valid Driver's License required. Motor vehicle for regional travel - about 75% of the work week.

Salary Range:

$31.53/hour - $52.06/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.