Physician & Infusion Scheduler - Patient Liaison

UCLA Health; Ventura (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Ventura, CA is seeking a healthcare administrative support professional to assist physicians and patients in a busy practice setting. The role involves acting as a liaison, helping patients access services, and coordinating with referring physicians.

The position requires strong prioritization, excellent communication, and the ability to work with diverse patient populations. Familiarity with EPIC/Care Connect and hospital policies is a plus; onsite work with standard M-F hours.

Qualifications

• Set priorities reflecting job importance.
• Build productive relationships with faculty, staff, administration and patients.
• Able to manage competing demands effectively.
• Strong verbal communication to clearly convey problems.
• Interact diplomatically with diverse patient populations.

Responsibilities

• Act as liaison for patients and physicians in the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians.
• Refer patients to resources and provide follow-up via telephone and EPIC/Care Connect.

Skills

Prioritization

Interpersonal skills

Verbal communication

Diplomacy with patients

Adaptability

Tools

EPIC/Care Connect

Hospital information systems

Job description

UCLA Health in Ventura, CA is seeking a healthcare administrative support professional to assist physicians and patients in a busy practice setting. The role involves acting as a liaison, helping patients access services, and coordinating with referring physicians.

The position requires strong prioritization, excellent communication, and the ability to work with diverse patient populations. Familiarity with EPIC/Care Connect and hospital policies is a plus; onsite work with standard M-F hours.