Infusion Scheduler - Oncology, Beverly Hills

University of California - Los Angeles Health; Beverly Hills (CA); On-site; USD 66,000 - 95,000; Full time

Job summary

University of California - Los Angeles Health in Beverly Hills seeks a role providing direct support to physicians and patients within assigned primary and/or specialty care practices. You will act as a liaison, help patients access services and coordinate with referring physicians, with follow-up through telephone and EPIC/Care Connect.

Responsibilities include facilitating communication, referring patients to resources, and ensuring smooth operation of the health system workflow while

Qualifications

• Ability to set priorities reflecting job responsibilities.
• Strong communication and interpersonal skills across diverse populations.
• Ability to coordinate care and navigate the health system.
• Ability to convey complex information clearly in formal and informal settings.

Responsibilities

• Provide direct support to physicians and patients within assigned practices.
• Act as a liaison for patients and physicians in the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians and coordinate referrals.
• Refer patients to appropriate resources and provide follow-up via telephone and EPIC/Care Connect.

Skills

Prioritization

Interpersonal skills

Verbal communication

Diplomacy

Care coordination

Tools

EPIC/Care Connect

Job description

Description

In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to:acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.

Salary range: $31.88/hr - $45.66/hr

Qualifications

Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Ability to provide coverage for Community Clinics as assigned.

Preferred:

• Knowledge of specific specialty practice and workflows.
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs.