Physician Engagement Specialist

CareConnectMD; Costa Mesa (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

CareConnectMD is seeking a Physician Engagement Specialist to build and nurture relationships with healthcare providers to increase referrals and drive revenue. You will conduct on-site visits, deliver service presentations, and analyze referral data to meet growth goals.

The role requires strong communication, networking, and CRM skills, with the ability to work across locations and time zones. Prior experience in healthcare sales or clinical outreach is preferred, and an associate’s degree is

Qualifications

• Experience in healthcare sales, business development, or clinical outreach.
• Associate’s degree is often required; Bachelor’s degree preferred.

Responsibilities

• Develop, maintain, and strengthen relationships with physicians, practice managers, and staff to grow referral volume.
• Identify target physicians and referral sources and implement strategic plans to meet quarterly goals.
• Educate referring offices about services through in-person visits, events, and networking.
• Track outreach activity, analyze referral patterns, and document engagement in a CRM system.
• Resolve issues between referring offices and the health system to ensure seamless patient care.

Skills

Relationship Management

Territory Planning

Education & Marketing

Data Analysis & Reporting

Problem Resolution

CRM proficiency

Communication skills

Networking

Education

Associate’s degree

Bachelor’s degree in healthcare administration or marketing

Tools

CRM software

Job description

A Physician Engagement Specialist (or Liaison) builds and nurtures relationships between healthcare organizations and referring physicians to increase patient referrals and drive revenue. They conduct on-site visits, deliver presentations on services, and analyze referral data to meet growth goals. This role requires strong communication, networking, and CRM skills.

Key Duties and Responsibilities

• Relationship Management:Develop, maintain, and strengthen relationships with physicians, practice managers, and staff to grow referral volume.
• Territory Planning:Identify target physicians and referral sources, implementing strategic plans to meet quarterly goals.
• Education & Marketing:Educate referring offices about services, procedures, and providers via in-person visits, events, and networking.
• Data Analysis & Reporting:Track outreach activity, analyze referral patterns, and document engagement in a CRM system to monitor progress.
• Problem Resolution:Act as the liaison to resolve issues between referring offices and the health system to ensure seamless patient care.

Education and Experience

• Experience: Typically requires experience in healthcare sales, business development, or clinical outreach.
• Education: An Associate’s degree is often required, while a Bachelor’s degree in healthcare administration, marketing, or a related field is preferred.

Essential Skills and Abilities

• Thrives in an unstructured, start-up environment.
• Self-starter that can work independently and collaboratively, prioritize tasks and has initiative and excitement to take on unfamiliar tasks.
• Advanced knowledge of word processing, graphic presentation and computer software related to specific tasks
• Demonstrated excellent computer and word processing skills with special emphasis on calendaring, presentation, and spreadsheet capabilities
• Working knowledge of company policies, procedures, and operations
• Excellent composition, grammar, and business language skills
• Excellent communication and interpersonal skills with the ability to effectively communicate with all levels of management, patients, and family members.
• Creative, flexible, well organized, resourceful, and detail-oriented
• Excellent judgment in handling confidential and sensitive information
• Ability to work independently, set priorities and handle multiple tasks with a high level of efficiency
• Establishing and maintaining cooperative working relationships with others
• Ability to work across locations and time zones