Physician Appointment Scheduler

TCAVI; Gainesville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Cardiac and Vascular Institute in Gainesville, FL is seeking a Medical Appointment Scheduler to support the Clinical Support team. You will create and modify patient appointment and testing schedules, coordinate with care providers, and assist patients with inquiries and check-out processes.

Ideal candidate will have at least one year in a healthcare setting, familiarity with Intergy EHR, and strong communication skills. This role is based in-office in zip code 32605.

Qualifications

• High school diploma or equivalent is required.
• Minimum one year of experience in a health care setting is preferred.
• Intergy experience is desirable.

Responsibilities

• Verifies necessary information and records in the medical record.
• Books, coordinates and reschedules patient appointments using Intergy EHR.
• Answers questions regarding patient appointments and testing.
• Updates profile on patients.
• Attends meetings as required.
• Cross train in scheduling and check-out.
• Other duties as assigned.

Skills

Computer skills

Call screening

Customer service

Education

High School Diploma or equivalent

Tools

Intergy EHR

Job description

THE CARDIAC AND VASCULAR INSTITUTE

is a cardiology practice in Gainesville FL. We are passionate about providing outstanding cardiovascular care to the people of North Central Florida. We are proud to be certified as a GREAT PLACE TO WORK. We are seeking a MEDICAL APPOINTMENT SCHEDULER in the CLINICAL SUPPORT department of our practice. This position is located in zip code 32605. www.tcavi.com

Location: Gainesville, FL

Job Id:636

# of Openings:3

JOB TITLE: Medical Appointment Scheduler

GENERAL SUMMARY OF DUTIES

Create and modify patient appointment and testing schedules.

ESSENTIAL FUNCTIONS

Verifies necessary information and records in the medical record

Books, coordinates and reschedules patient appointments using Intergy EHR

Answers questions regarding patient appointments and testing

Updates profile on patients

Attends meetings as required

Cross train in scheduling and check-out.

Other duties as assigned.

FLSA STATUS: Non-exempt

EDUCATION

High School Diploma or equivalent

EXPERIENCE

Minimum one year experience in a health care setting. Knowledge of medical terminology is desirable. Intergy experience is desirable.

SKILLS

• Skill in operating a computer and copy machine
• Skill in screening and directing calls in a pleasant and expeditious manner
• Skill in customer service by pleasantly dealing with all callers and effectively serving as clinic liaison.

ABILITIES

• Ability to speak clearly and concisely
• Ability to read, understand, and follow oral and written instruction
• Ability to establish and maintain effective working relationships with patients, employees, and the public
• Ability to respond to stressful/emergency situations in a calm and effective manner.

ENVIRONMENTAL / WORKING CONDITIONS

Work is performed in an office environment. Involves frequent telephone contact with patients. Work may be stressful at times. Interaction with others is constant and interruptive. Some exposure to communicable diseases.

PHYSICAL/MENTAL DEMANDS

Work requires hand dexterity for telephone and office machine operation, stooping and bending to files and supplies, sitting for extended periods of time. Manual dexterity for using a calculator and computer keyboard. Occasional stress from dealing with upset patients and/or emergency situations.