Physician Access Coordinator - Full Time - Rotating Shift

Henry Ford Health; Detroit (MI); On-site; USD 55,000 - 85,000; Full time

Job summary

Henry Ford Health in Detroit is seeking a Physician Access Coordinator to serve as a strategic liaison among community physicians, patients, families, and internal departments. The role focuses on optimizing patient access, enhancing physician engagement, and improving operational efficiency across the health system.

The coordinator will lead initiatives that support seamless navigation, service excellence, and data-informed decision-making, requiring autonomy and strong collaboration across

Qualifications

• Five (5) years of progressively more responsible experience in healthcare operations, patient access, or physician relations.
• Proven ability to lead initiatives, manage complex workflows, and collaborate across departments.
• Advanced proficiency in medical electronic systems (Epic preferred) and data documentation.
• Strong critical thinking, problem-solving, and organizational skills.
• Demonstrated excellence in customer service, communication, and cultural sensitivity.

Skills

Customer service

Communication

Organizational skills

Problem solving

Cross-functional collaboration

Education

High School diploma

Post high school education or training

Tools

Epic EMR

Job description

General Summary

The Physician Access Coordinator serves as a strategic liaison between Community Physicians, patients, families, and internal departments. This role is critical in optimizing patient access, enhancing physician engagement, and improving operational efficiency across the health system. The coordinator will lead initiatives that support seamless navigation, service excellence, and data-informed decision-making. This position requires a high degree of autonomy, adaptability, and cross-functional collaboration, with matrixed accountability across clinical and administrative teams.

Education/Experience Required

• High School diploma required.
• Post high school education or training preferred.
• Five (5) years of progressively more responsible experience in healthcare operations, patient access, or physician relations required.
• Proven ability to lead initiatives, manage complex workflows, and collaborate across departments.
• Advanced proficiency in medical electronic systems (Epic preferred) and data documentation.
• Strong critical thinking, problem-solving, and organizational skills.
• Demonstrated excellence in customer service, communication, and cultural sensitivity.

Additional Information

• Organization: Henry Ford Hospital - Detroit Main Campus
• Department: Post Anesthesia Care Unit
• Shift: Rotating
• Union Code: Not Applicable