Physical Therapy Front Desk Lead — $25/hr, No Weekends

Sharp; Vista (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Sharp HealthCare is seeking a Front Desk Receptionist for a busy physical therapy clinic in Vista, CA. You will greet patients, collect co-pays, verify insurance benefits, and schedule appointments, while keeping patient records organized and up to date.

You’ll serve as a liaison between patients and medical staff, ensuring smooth front-desk operations. The role requires a high school diploma or equivalent, and involves using Microsoft Office, processing authorizations, and enforcing clinic

Qualifications

• Knowledge of medical office procedures; scheduling, benefits verification, and authorizations.
• Ability to schedule patients and minimize holes in schedules.
• MS Office knowledge.
• Answering phones and taking messages.
• Maintain filing and labeling for medical charts.
• Enforce financial policies (co-pays, balances).
• Communicate effectively with patients and staff.
• Read and follow oral and written instructions.

Responsibilities

• Greet patients warmly and provide necessary forms.
• Collect co-pays and past due balances at check-in.
• Verify benefits and obtain authorizations for treatment.
• Scan insurance cards and IDs; register patients.
• Schedule appointments and maintain therapist calendars.
• Maintain charts; file and scan documents.
• Onboarding and training of new Front Desk Receptionists.
• Promote positive relations with patients and clinic staff.

Job description

Sharp HealthCare is seeking a Front Desk Receptionist for a busy physical therapy clinic in Vista, CA. You will greet patients, collect co-pays, verify insurance benefits, and schedule appointments, while keeping patient records organized and up to date.

You’ll serve as a liaison between patients and medical staff, ensuring smooth front-desk operations. The role requires a high school diploma or equivalent, and involves using Microsoft Office, processing authorizations, and enforcing clinic