Physical Security Field Technician

VILLANOVA UNIVERSITY; Northern (KY); Hybrid; USD 65,000 - 83,000; Full time

Job summary

Villanova University is seeking a Physical Security Field Technician to support the Public Safety Department in Villanova, PA. The role focuses on troubleshooting IP video systems, wiring, installation, and commissioning of security equipment, and coordinating with vendors and university partners.

The position requires 3+ years of low voltage field experience and 5 years in physical security or related fields, with proficiency in Genetec and CCTV/DMP panel installations, and strong communication

Qualifications

• High School Diploma or equivalent.
• 3+ years low voltage field experience.
• 5 years experience in physical security or closely related field.

Responsibilities

• Troubleshoot Physical Security System on IP video hardware.
• Install, terminate, and commission small-scale security systems.
• Assist with Technical Services Manager on large projects.
• Liaise between vendors and university partners on Physical Security Systems.
• Provide technical support via phone, email, and in person.

Skills

Strong interpersonal skills

Verbal communication

Documentation and record-keeping

Reading and comprehension

Organization and time management

Decision-making

Independent work

Project management

Problem-solving

Education

High School Diploma

Tools

Genetec

CCTV Systems

DMP Panel installation

Job description

Physical Security Field Technician

Posting Details (Default Section)

Posting Number: 20260414S

Position Title: Physical Security Field Technician

Position Type: Staff

Location: Villanova, PA

Recruitment Type: Internal/External Applicants

Work Schedule: full-time/12-months Avg Hours Week

Department: 502-Public Safety Department

Special Message to Applicants: Posting Date: 08/28/2026 Closing Date (11:59pm ET): Salary Posting Information: This position falls within salaried grade 15 and the range is $65,300-83,000. The final salary will be determined with consideration of several factors including the selected candidate’s qualifications, department budget availability, market data, and internal equity. Salary Grade: 15 Job Classification: exempt

Posting Details

Do you have questions about the application process? If so, please refer to the Applicant FAQ’s.

Position Summary:

Why work at Villanova?

Join a mission-driven organization. Since Villanova University’s founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others. Villanova has been included among the nation’s best colleges and universities. VU’s inclusion again in U.S. News & World Report's 2025 "Best Colleges" rankings is another indication of the University’s continued prominence and forward momentum. Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.

Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University’s mission and values.

Duties and Responsibilities:

• Physical Security System troubleshooting/support on IP video system hardware
• Compete installation, termination, and commissioning of small-scale security systems
• Assist with Technical Services Manager on large scale projects
• Liaison between vendors and university partners on Physical Security Systems
• Troubleshoot issues and provide technical support through phone, e-mail, and in person with university partners, vendors, and end-users.
• Communicate with subcontractors and coordinate work with subcontractors as required to ensure efficient and timely completion of work
• Receive and perform field service calls and preventive maintenance on installed equipment
• Assist in a quarterly review and oversight of University Doors, Lighting, and Emergency Phones utilizing Building Reports
• Submit facilities work orders and follow up on corrections

Other duties as assigned.

Minimum Qualifications: Formal Education

• High School Diploma

Work Experience

• 3+ years low voltage field experience
• 5 years experience in physical security or closely related field.

Work Skills (e.g., written and verbal communication skills)

• Strong interpersonal skills with the ability to cultivate strong collaborative relationships inside and outside the organization.
• Verbally communicate in person, via telephone, telecommunications and other electronic devices using the English language.
• Document physically in writing all relevant information in prescribed format.
• Read and comprehend written materials.
• Superb organizational skills.
• Excellent time management skills.
• Good decision-making ability.
• Ability to work independently with limited supervision.
• Demonstrated ability to manage multiple projects.
• Strong problem-solving and critical-thinking skills

Specific Job Knowledge (e.g., knowledge of principles and procedures related to field and area)

• Advanced Genetec and/or CCTV Systems experience
• Advanced DMP Panel installation experience

Equipment Knowledge

• Ability to install and commission cctv cameras, duress buttons, and alarms.
• Ability for critical thinking and logical troubleshooting of circuits and network connectivity issues relating to the wiring and termination of network cabling.
• Strong understanding of circuits, circuit theory and Ohm’s Law.
• Laptop computer and related software (MS Outlook, PowerPoint, Word, Excel, Zoom, Teams)

Preferred Qualifications

Work Experience

• Prior experience working in a college or university setting in emergency management, physical security, or related field.
• Prior experience in physical security installation and commissioning.

Specific Job Knowledge (e.g., knowledge of principles and procedures related to field and area)

• Genetec Certification
• DMP Panel Certification

Physical Requirements and/or Unusual Work Hours: Tools, machinery and equipment used: Laptop computer, desk phone, cell phone.

Environmental conditions: (any unusual/adverse conditions such as exposure to chemicals, noise, illumination, air quality, weather exposure etc.). Indoor and outdoor settings, including stairwells, mechanical rooms, IT closets, and construction sites. Function in varied environmental conditions such as lite or darkened work areas, extreme heat, cold and moisture.

Physical requirements: (items such as lifting, pushing, pulling, standing or sitting for extended periods of time, manual dexterity, walking etc.). Ability to sit, stand, and walk, both indoors and outdoors. Both gross and fine motor skills are needed, as well as visual, hearing, speaking, touching, tasting and smelling sensory abilities. Hear and interpret spoken information from co-workers, emergency responders, dispatchers and sounds common to the emergency scene. Capable of manual dexterity and fine motor skills.

References Needed

References Needed Minimum Number of References Needed 3 Maximum Number of References Needed 3

Supplemental Questions

• * How did you first hear of this employment opportunity?
  • Indeed.com
  • Higheredjobs.com
  • LinkedIn
  • Glassdoor
  • Chronicle Vitae
  • Academic Keys
  • PA CareerLink/JobGateway
  • Professional Affiliation/Trade Website
  • Diversity Association/Publication Website
  • Advertisement in Academic or Professional Publication
  • Referred by a current employee
  • Referred by a friend, family member, or former employee
  • Heard about it at a conference or career fair
  • Browsing the Villanova website
  • Cabrini University employee
  • Other
• * If your answer to the above question is "Other", please specify the source below. If this question does not apply to you, enter N/A.

  (Open Ended Question)

Documents needed to complete your application:

Required Documents

• Cover Letter / Letter of Interest
• Resume / Curriculum Vitae

Optional Documents