Physical Security Field Technician

VILLANOVA UNIVERSITY

Rosemont (PA)

On-site

USD 65,000 - 83,000

Full time

3 days ago

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Job summary

Villanova University in Villanova, PA, seeks a Physical Security Field Technician to install, commission, and maintain campus security systems. You will troubleshoot Genetec CCTV hardware, coordinate with vendors, and support the Technical Services Manager on large projects.

This role requires 3+ years in low voltage fieldwork and 5 years in physical security, plus strong communication, organization, and problem-solving skills.

Qualifications

High School Diploma required.
3+ years of low voltage field experience.
5 years in physical security or related field.
Strong interpersonal and communication skills.
Ability to work independently with limited supervision.
Excellent time management and organizational skills.

Responsibilities

Troubleshoot IP video system hardware.
Install, terminate, and commission small security systems.
Coordinate with vendors and university partners on projects.
Respond to field service calls and preventive maintenance.
Assist with large-scale security projects.
Liaise between vendors and university stakeholders on security systems.

Skills

Interpersonal skills

English communication

Documentation

Reading comprehension

Time management

Decision making

Independent work

Project management

Problem solving

Education

High School Diploma

Tools

Genetec

CCTV Systems

DMP Panel

Job description

Physical Security Field Technician

Why work at Villanova? Join a mission-driven organization. Since Villanova University founding in 1842, we have been inspired by the values of truth, unity, and love, and we are a community dedicated to service to others. Villanova has been included among the nation's best colleges and universities. VU's inclusion again in U.S. News & World Report's 2025 "Best Colleges" rankings is another indication of the University's continued prominence and forward momentum. Villanova's most precious asset is our people. As an employee you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more. Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values.

Position Summary: The Physical Security Field Technician, within the Office of Physical Security and Life Safety Systems, supports the safety and security of the University's campuses through the installation, termination, commissioning, maintenance, integration, and troubleshooting of physical security systems. This position works collaboratively with vendors and University stakeholders to ensure the effective operation of systems and the timely completion of assigned work in accordance with applicable safety standards and institutional requirements.

Physical Security System troubleshooting/support on IP video system hardware
Complete installation, termination, and commissioning of small-scale security systems
Assist with Technical Services Manager on large scale projects
Liaison between vendors and university partners on Physical Security Systems
Troubleshoot issues and provide technical support through phone, e-mail, and in person with university partners, vendors, and end-users.
Communicate with subcontractors and coordinate work with subcontractors as required to ensure efficient and timely completion of work
Receive and perform field service calls and preventive maintenance on installed equipment
Assist in a quarterly review and oversight of University Doors, Lighting, and Emergency Phones utilizing Building Reports
Submit facilities work orders and follow up on corrections

Other duties as assigned.

Minimum Qualifications

Formal Education

High School Diploma

Work Experience

3+ years low voltage field experience
5 years experience in physical security or closely related field.

Work Skills

Strong interpersonal skills with the ability to cultivate strong collaborative relationships inside and outside the organization.
Verbally communicate in person, via telephone, telecommunications and other electronic devices using the English language.
Document physically in writing all relevant information in prescribed format.
Read and comprehend written materials.
Superb organizational skills.
Excellent time management skills.
Good decision-making ability.
Ability to work independently with limited supervision.
Demonstrated ability to manage multiple projects.
Strong problem-solving and critical-thinking skills

Specific Job Knowledge

Advanced Genetec and/or CCTV Systems experience
Advanced DMP Panel installation experience

Equipment Knowledge

Ability to install and commission cctv cameras, duress buttons, and alarms.
Ability for critical thinking and logical troubleshooting of circuits and network connectivity issues relating to the wiring and termination of network cabling.
Strong understanding of circuits, circuit theory and Ohm’s Law.
Laptop computer and related software (MS Outlook, PowerPoint, Word, Excel, Zoom, Teams)

Preferred Qualifications

Work Experience

Prior experience working in a college or university setting in emergency management, physical security, or related field.
Prior experience in physical security installation and commissioning.

Specific Job Knowledge

Genetec Certification
DMP Panel Certification

Physical Requirements and/or Unusual Work Hours

Tools, machinery and equipment used: Laptop computer, desk phone, cell phone.

Environmental conditions: Indoor and outdoor settings, including stairwells, mechanical rooms, IT closets, and construction sites. Function in varied environmental conditions such as lite or darkened work areas, extreme heat, cold and moisture.

Physical requirements: Ability to sit, stand, and walk, both indoors and outdoors. Both gross and fine motor skills are needed, as well as visual, hearing, speaking, touching, tasting and smelling sensory abilities. Hear and interpret spoken information from co-workers, emergency responders, dispatchers and sounds common to the emergency scene. Capable of manual dexterity and fine motor skills.

Posting Details

Posting Number: 20260414S

Position Title: Physical Security Field Technician

Position Type: Staff

Location: Villanova, PA

Recruitment Type: Internal/External Applicants

Work Schedule: full-time/12-months Avg Hours Week

Department: 502-Public Safety Department

This position falls within salaried grade 15 and the range is $65,300-83,000. The final salary will be determined with consideration of several factors including the selected candidate's qualifications, department budget availability, market data, and internal equity. Salary Grade: 15 Job Classification: exempt

References Needed

Minimum Number of References Needed 3

Maximum Number of References Needed 3

Supplemental Questions

How did you first hear of this employment opportunity?
- Indeed.com
- Higheredjobs.com
- LinkedIn
- Glassdoor
- Chronicle Vitae
- Academic Keys
- PA CareerLink/JobGateway
- Professional Affiliation/Trade Website
- Diversity Association/Publication Website
- Advertisement in Academic or Professional Publication
- Referred by a current employee
- Referred by a friend, family member, or former employee
- Heard about it at a conference or career fair
- Browsing the Villanova website
- Cabrini University employee
- Other
If your answer to the above question is "Other", please specify the source below. If this question does not apply to you, enter N/A. (Open Ended Question)