Patrol Officer I

Villanova University; Lower Merion Township (Montgomery County); On-site; USD 24,000 - 39,000; Full time

Job summary

Villanova University seeks a Patrol Officer I to safeguard the campus community, maintain access controls, and respond to calls for service. You will patrol on foot, by vehicle, or bicycle, and prepare incident reports. The role emphasizes customer service and professional interaction with students, staff, and visitors.

Under general supervision, you’ll staff posts, support emergency responses, and assist with special events. The university endorses inclusive values and equal opportunity.

Qualifications

• High School Diploma or equivalent required.
• Must have the ability to become certified in CPR and First Aid.
• Demonstrated ability to be customer service oriented
• Must have professionally interacted with customers, guests and/or fellow employees in a courteous manner and to de-escalate situations before they become unsafe
• Understanding of written instructions.
• Ability to prepare written reports of activities.
• Strong verbal and interpersonal communication skills.
• Strong active listening and problem solving skills
• Good decision making and judgment.
• Ability to interact with diverse university community members courteously.

Responsibilities

• Staffs fixed posts on campus and controls access to areas.
• Provide escorts and transportation as needed; assist ill or injured persons.
• Prepare written reports of work performed.
• Alert supervisors to traffic hazards or violations.
• Staff special event assignments (athletics, homecoming, commencements).
• Attend trainings and departmental meetings; contribute to quality improvement.
• Perform additional duties and assist with projects.

Skills

Customer service

Communication

Active listening

Decision making

Problem solving

De-escalation

Diversity awareness

Education

High School Diploma or equivalent

CPR and First Aid certification

Job description

Posting Details

Do you have questions about the application process? If so, please refer to the Applicant FAQ’s.

Posting Details (Default Section)

Posting Number: 20260089S

Position Title: Patrol Officer I

Position Type: Staff

Location: Villanova, PA

Recruitment Type: Internal/External Applicants

Work Schedule: full-time/12-months

Avg Hours Week

Department: 502-Public Safety Department

Position Summary

Why work at Villanova?

• Join a mission-driven organization. Since Villanova University’s founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others.
• Villanova has been included among the nation’s best colleges and universities. VU’s inclusion again in U.S. News & World Report’s 2025 “Best Colleges” rankings is another indication of the University’s continued prominence and forward momentum.
• Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more .

Under general supervision; the Patrol Officer I maintains safety, enforces university rules and regulations, and protects life and property within the University community.

Primarily responsible for staffing fixed posts, following established operating procedures to control access to restricted areas on campus. Occasionally conducts patrols of the campus on foot, vehicle, or bicycle, responding to general calls for service and preparing written reports of activities. Locks and unlocks buildings based on a pre-determined schedule or when dispatched to do so.

Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University’s mission and values.

Duties And Responsibilities

• Staffs any number of fixed posts on campus, controlling access to campus based on established protocols. Greets visitors, students, and employees in a friendly professional manner.
• Respond to routine calls for service. Provide escorts for students, faculty, and staff as requested; provide transportation as needed; assist ill or injured persons as needed. Assists in the emergency evacuation of buildings or areas.
• Prepare written reports of work performed.
• Alerts supervisors to traffic hazards or violations that could result in a vehicle being towed and/or booted.
• Staffs special event assignments, including athletic competitions, homecoming and commencement.
• Regularly attends training and participates in departmental meetings. Assumes an active role in University and departmental quality improvement efforts.
• Perform additional duties and assist with special projects as assigned.

Minimum Qualifications

• High School Diploma or equivalent required.
• Must have the ability to become certified in CPR and First Aid.
• Demonstrated ability to be customer service oriented
• Must have professionally interacted with customers, guests and/or fellow employees of individuals in a courteous manner and to de-escalate situations before they become unsafe
• Understanding of written instructions.
• Ability to prepare written reports of activities.
• Strong verbal and interpersonal communication skills.
• Strong active listening and problem solving skills
• Good decision making and judgment.
• Ability to professionally and effectively interact with members of the University community, including people from diverse backgrounds in a courteous manner, to ensure a positive experience on campus
• Strong service orientation commitment.

Preferred Qualifications

• Knowledge of safety and security practices in a college setting.
• Some experience in a security, police, EMS , or fire setting preferred. Comparable duties in the military accepted

Physical Requirements And/or Unusual Work Hours

• Tools, machinery and equipment used: Two-way radio, cellular phone, fire and burglar alarm systems, digital camera, hand-held parking ticket unit, PC and laptop computers, and fire extinguishers.
• Environmental conditions: (any unusual/adverse conditions such as exposure to chemicals, noise, illumination, air quality, weather exposure etc.) Work in outdoor as well as indoor venues year-round. At times, environmental conditions are poor in terms of exposure to weather or extreme heat or cold during normal shifts, as well as during special details and events.
• Physical requirements: ) Must be willing to work overtime details as needed or assigned. Ability to work round the clock shift-work. Walking/Standing for extended periods of time; Both gross and fine motor skills are needed, as well as visual, hearing, speaking, touching, tasting, and smelling sensory skills.

Special Message To Applicants

Posting Date: 08/17/2026

Closing Date (11:59pm ET):

Salary Posting Information

$18.98 an hour

Salary Grade

9

Job Classification

non-exempt

References Needed

References Needed

Minimum Number of References Needed

3

Maximum Number of References Needed

3