Physical Security Field Technician

Villanova University; Lower Merion Township (Montgomery County); On-site; USD 65,000 - 83,000; Full time

Job summary

The Physical Security Field Technician position at Villanova University supports campus safety through installation, maintenance, and troubleshooting of physical security systems, including IP video and alarm systems.

You will work with vendors and university stakeholders to ensure timely completion of work in compliance with safety standards and institutional requirements. A High School Diploma and 3+ years low voltage field experience are required, with 5 years in security preferred.

Qualifications

• High School Diploma is required.
• 3+ years low voltage field experience is required.
• 5 years of experience in physical security or related field preferred.
• Genetec and CCTV systems experience is preferred.
• DMP panel installation experience is preferred.

Responsibilities

• Troubleshoot and support IP video system hardware.
• Install, terminate, and commission small to mid-size security systems.
• Coordinate with vendors and university partners on security projects.
• Respond to field service calls and perform preventive maintenance.
• Assist in quarterly reviews of security infrastructure and related systems.

Skills

Interpersonal skills

Time management

Independent worker

Verbal communication

Critical thinking

Education

High School Diploma

Tools

Genetec

CCTV Systems

DMP Panel

Job description

Posting Details (Default Section)

Posting Number: 20260414S

Position Title: Physical Security Field Technician

Position Type: Staff

Location: Villanova, PA

Recruitment Type: Internal/External Applicants

Work Schedule: full-time/12-months

Department: 502-Public Safety Department

Why work at Villanova?

Join a mission-driven organization.

Since Villanova University’s founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others. Villanova has been included among the nation’s best colleges and universities. VU’s inclusion again in U.S. News & World Report’s 2025 “Best Colleges” rankings is another indication of the University’s continued prominence and forward momentum. Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more. Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University’s mission and values.

Physical Security Field Technician

The Physical Security Field Technician, within the Office of Physical Security and Life Safety Systems, supports the safety and security of the University’s campuses through the installation, termination, commissioning, maintenance, integration, and troubleshooting of physical security systems. This position works collaboratively with vendors and University stakeholders to ensure the effective operation of systems and the timely completion of assigned work in accordance with applicable safety standards and institutional requirements.

Duties And Responsibilities

Physical Security

• Physical Security System troubleshooting/support on IP video system hardware
• Compete installation, termination, and commissioning of small-scale security systems
• Assist with Technical Services Manager on large scale projects
• Liaison between vendors and university partners on Physical Security Systems
• Troubleshoot issues and provide technical support through phone, e-mail, and in person with university partners, vendors, and end-users.
• Communicate with subcontractors and coordinate work with subcontractors as required to ensure efficient and timely completion of work
• Receive and perform field service calls and preventive maintenance on installed equipment
• Assist in a quarterly review and oversight of University Doors, Lighting, and Emergency Phones utilizing Building Reports
• Submit facilities work orders and follow up on corrections

Other duties as assigned.

Minimum Qualifications

Formal Education

• High School Diploma

Work Experience

• 3+ years low voltage field experience
• 5 years experience in physical security or closely related field.

Work Skills (e.g., written and verbal communication skills)

• Strong interpersonal skills with the ability to cultivate strong collaborative relationships inside and outside the organization.
• Verbally communicate in person, via telephone, telecommunications and other electronic devices using the English language.
• Document physically in writing all relevant information in prescribed format.
• Read and comprehend written materials.
• Superb organizational skills.
• Excellent time management skills.
• Good decision-making ability.
• Ability to work independently with limited supervision.
• Demonstrated ability to manage multiple projects.
• Strong problem-solving and critical-thinking skills

Specific Job Knowledge

• Advanced Genetec and/or CCTV Systems experience
• Advanced DMP Panel installation experience

Equipment Knowledge

• Ability to install and commission cctv cameras, duress buttons, and alarms.
• Ability for critical thinking and logical troubleshooting of circuits and network connectivity issues relating to the wiring and termination of network cabling.
• Strong understanding of circuits, circuit theory and Ohm’s Law.
• Laptop computer and related software (MS Outlook, PowerPoint, Word, Excel, Zoom, Teams)

Preferred Qualifications

Work Experience

• Prior experience working in a college or university setting in emergency management, physical security, or related field.
• Prior experience in physical security installation and commissioning.

Specific Job Knowledge

• Genetec Certification
• DMP Panel Certification

Physical Requirements And/or Unusual Work Hours

Tools, machinery and equipment used:

Laptop computer, desk phone, cell phone.

Environmental conditions:

Indoor and outdoor settings, including stairwells, mechanical rooms, IT closets, and construction sites. Function in varied environmental conditions such as lite or darkened work areas, extreme heat, cold and moisture.

Physical requirements:

Ability to sit, stand, and walk, both indoors and outdoors. Both gross and fine motor skills are needed, as well as visual, hearing, speaking, touching, tasting and smelling sensory abilities. Hear and interpret spoken information from co-workers, emergency responders, dispatchers and sounds common to the emergency scene. Capable of manual dexterity and fine motor skills.

Posting Date: 08/28/2026

Closing Date (11:59pm ET):

Salary Posting Information

This position falls within salaried grade 15 and the range is $65,300-83,000. The final salary will be determined with consideration of several factors including the selected candidate’s qualifications, department budget availability, market data, and internal equity.

Salary Grade: 15

Job Classification: exempt

References Needed: References Needed

Minimum Number of References Needed: 3

Maximum Number of References Needed: 3