Photo Services Specialist - Customer Experience & Ops

Walgreens; Mesa (AZ); On-site; USD 2,087,000 - 2,411,000; Full time

Job summary

Walgreens is seeking a Photo Services professional to deliver expert photo services, digital passport photos, and support for customer service transactions at the photo counter. You will own inventory, monitor stock, and ensure product availability while promoting photo products and services.

You will engage customers, process transactions with accuracy, and maintain a clean, safe, and customer-focused environment. Weekend/evening shifts may be required to meet store needs.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Engages customers at the photo counter with warmth and purpose, offering assistance and identifying needs to provide personalized products and services.
• Models customer-obsessed behaviors and service best practices to deliver a distinctive, delightful customer experience.
• Delivers courteous, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products.

Skills

Fluent English

Job description

Walgreens is seeking a Photo Services professional to deliver expert photo services, digital passport photos, and support for customer service transactions at the photo counter. You will own inventory, monitor stock, and ensure product availability while promoting photo products and services.

You will engage customers, process transactions with accuracy, and maintain a clean, safe, and customer-focused environment. Weekend/evening shifts may be required to meet store needs.