Photo Services Specialist - Customer Experience & Ops

Walgreens; Roscoe Township (IL); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for transactions at the register. You will own the photo department's inventory, organization, and readiness while promoting photo products and collaborating with teammates to ensure a clean, safe, and customer-focused environment.

The role emphasizes friendly, accurate service, merchandising support, and compliance with policies.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Delivers courteous, friendly, accurate, and efficient service in the photo department.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, with cash handling.

Skills

English fluency

Customer service

Cash handling

Retail experience

Job description

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for transactions at the register. You will own the photo department's inventory, organization, and readiness while promoting photo products and collaborating with teammates to ensure a clean, safe, and customer-focused environment.

The role emphasizes friendly, accurate service, merchandising support, and compliance with policies.