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Benefits offered by this job
Employee discount
Job summary
uBreakiFix Frisco is hiring for a technician position that focuses on diagnosing, troubleshooting, and repairing devices, including phones, iPads, and laptops. The role emphasizes outstanding customer service and requires candidates to have excellent technical and problem-solving skills. The position offers flexible hours, including weekends, and provides opportunities for additional commission and bonuses. Regular tasks include providing customers with repair estimates, maintaining store cleanliness, and using a point of sale system for records.
Qualifications
Must be able to repair PHONES, IPADS, and LAPTOPS.
Work well in team environment.
Ability to work flexible hours, including weekends and holidays.
Responsibilities
Diagnose, troubleshoot, and repair devices.
Provide recommendations for problem resolution.
Explain complex technical issues to customers simply.
Provide repair and replacement estimates to customers.
Maintain cleanliness and professional appearance of the store.
Skills
Outstanding customer service skills
Excellent technical skills
Problem-solving skills
Organizational skills
Strong written and oral communication skills
Proficient in Microsoft Office
Education
High school diploma or GED
Tools
Point of Sale system
Job description
uBreakiFix Frisco is hiring for a technician position that focuses on diagnosing, troubleshooting, and repairing devices, including phones, iPads, and laptops. The role emphasizes outstanding customer service and requires candidates to have excellent technical and problem-solving skills. The position offers flexible hours, including weekends, and provides opportunities for additional commission and bonuses. Regular tasks include providing customers with repair estimates, maintaining store cleanliness, and using a point of sale system for records.