In-Store Phone & Gadget Repair Tech — Diagnostics & Repair

uBreakiFix; Irving (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Job summary

uBreakiFix in Irving, TX is seeking an electronics repair technician to diagnose, troubleshoot and repair devices, with soldering and console experience preferred.

You will explain issues to customers, provide repair estimates, maintain store inventory and deliver superior service while meeting quality standards.

This position offers base pay $15-$21 per hour, opportunities for commission, and a retail environment requiring flexible hours.

Qualifications

• Outstanding customer service skills.
• Excellent technical, problem solving, and analytical skills.
• Exceptional organizational skills.
• Strong written and oral communication skills.

Responsibilities

• Diagnose, troubleshoot and repair devices.
• Provide recommendations for problem resolution.
• Explain complex technical issues to customers in a non-technical, simple to understand manner.
• Provide repair and replacement estimates to customers.
• Ensure that all repairs meet or exceed quality standards.
• Greet customers in a friendly manner and maintain a positive work environment.
• Answer phone calls to the store with a professional, courteous and friendly demeanor.
• Maintain the cleanliness and professional appearance of the store.
• Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair.

Skills

Customer service

Problem solving

Communication

Team work

Education

High school diploma or GED

Tools

Microsoft Office

Job description

uBreakiFix in Irving, TX is seeking an electronics repair technician to diagnose, troubleshoot and repair devices, with soldering and console experience preferred.

You will explain issues to customers, provide repair estimates, maintain store inventory and deliver superior service while meeting quality standards.

This position offers base pay $15-$21 per hour, opportunities for commission, and a retail environment requiring flexible hours.