PHONE REPRESENTATIVE

Controlled F.O.R.C.E. Inc.; Batavia (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

PTO accrual policy

Benefits package

Job summary

Controlled F.O.R.C.E. Inc. in Batavia, IL seeks a Phone Representative to serve as the first point of contact for the office. This full-time, in-office position requires a clear speaking voice, professional phone etiquette, and proficiency with MS Office.

The successful candidate will handle incoming calls and emails, forward training materials, and track receipt or attendance of information. A business casual dress code and standard hours apply.

Qualifications

• Must have strong phone communication skills and professional demeanor.
• Proficiency with Microsoft Office tools.
• Excellent interpersonal skills and clear speaking voice.

Responsibilities

• Contact customers via phone and email and forward training materials.
• Track and confirm receipt of information and attendance.
• Maintain professional phone interactions with clients.

Skills

Phone communication

Interpersonal skills

Professional demeanor

Phone etiquette

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PHONE REPRESENTATIVE

Full Time Professional Batavia, IL, US

30+ days ago Requisition ID: 1049

Salary Range: $20.00 To $20.00 Hourly

Job Title: Phone Representative

Location: 335 N River Street Suite 200, Batavia IL, 60510

Job Type: Full-Time, In-Office Only (No Remote)

Reports To: Office Manager / HR Department

Position Summary:

We are seeking a professional, articulate, and dependable Phone Receptionist to serve as the first point of contact for all incoming and outgoing calls to our office. The ideal candidate will possess a clear speaking voice, strong interpersonal skills, and demonstrate proficiency in Microsoft Office tools. This is an in-office only position—remote work is not permitted.

Key Responsibilities:

• Contact customers via phone, email and forward company training materials and training events
• Track and confirm customers receipt of information and or attendance
• Professional and comfortable with speaking on the phone.

Standard business hours, 8:00 AM – 5:00 PM

Office-based position; must be physically present at the assigned location

Business casual dress code

Benefits (if applicable):

PTO Accrual Policy, and option to select benefits we offer.