Phone Receptionist

Automatic Data Processing, Inc.; Fayetteville (AR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Supplemental Insurance

Paid Time Off

401(k) Plan

Free Orthodontic Care

Community Involvement

Positive Work Environment

Job summary

PDAO is seeking a friendly, organized Phone Receptionist to join our team in Fayetteville, AR. You will answer calls, schedule appointments, and help patients with questions while keeping information confidential.

The role requires excellent communication, reliability, and the ability to multitask in a fast-paced medical office. Bilingual skills are a plus; prior dental reception experience is not required.

Qualifications

• Excellent communication and customer service skills.
• Friendly, professional, and positive attitude.
• Strong organizational skills and attention to detail.
• Ability to multitask and work well in a fast-paced environment.
• Reliable, punctual, and a team player.
• Previous receptionist or dental office experience is a plus, but not required.
• Bilingual skills are a plus!

Responsibilities

• Answer incoming phone calls in a friendly and professional manner.
• Schedule, confirm, and reschedule patient appointments.
• Assist patients with questions and direct calls to the appropriate team members.
• Take accurate messages and communicate important information to the team.
• Help maintain an organized appointment schedule.
• Provide excellent customer service and create a positive experience for our patients.
• Maintain patient confidentiality and follow office procedures.

Skills

Excellent communication

Customer service

Bilingual

Organizational skills

Multitasking

Job description

We are looking for a friendly, organized, and dependable Phone Receptionist to join our team! If you enjoy helping people, have great communication skills, and can stay organized in a fast-paced environment, we would love to hear from you.

Responsibilities

Answer incoming phone calls in a friendly and professional manner.

Schedule, confirm, and reschedule patient appointments.

Assist patients with questions and direct calls to the appropriate team members.

Take accurate messages and communicate important information to the team.

Help maintain an organized appointment schedule.

Provide excellent customer service and create a positive experience for our patients.

Maintain patient confidentiality and follow office procedures.

Qualifications

Excellent communication and customer service skills.

Friendly, professional, and positive attitude.

Strong organizational skills and attention to detail.

Ability to multitask and work well in a fast-paced environment.

Reliable, punctual, and a team player.

Previous receptionist or dental office experience is a plus, but not required.

Bilingual skills are a plus!

Schedule 8:49am to 6pm

PDAO Benefits Package Includes:

• Health Insurance: 50% employer contribution toward the employee health plan.
• Life Insurance:$25,000 employer-paid life insurance policy.
• Supplemental Insurance: Dental, vision, short-term disability, and life insurance plans.
• Paid Time Off: Generous PTO plan.
• Retirement: 401(k) plan.
• Free Orthodontic Care: Available to every employee, after 6 months of employment.
• Community Involvement: Paid community outreach and social events.
• Positive Work Environment: A fun, rewarding, positive, and kid-friendly workplace!

What We’re Looking For

Someone who enjoys working with people, communicates well, and understands the importance of making patients feel welcomed and cared for from their very first phone call.