Phone Operator / Receptionist

SHELOR MOTOR MILE INC; Salem (VA); On-site; USD 19,000 - 22,000; Full time

Job summary

SHELOR MOTOR MILE INC in Salem, VA is seeking friendly, professional Phone Operators to join our busy automotive dealership team. You will be the first point of contact for customers, handling inbound calls and routing inquiries to the appropriate departments.

The position offers both full-time and part-time schedules with starting pay of $15.00 per hour. Candidates should have excellent communication, professional phone etiquette, and a demonstrated commitment to customer service.

Qualifications

• Excellent verbal communication and customer service skills.
• Professional phone etiquette.
• Strong organizational and multitasking abilities.
• Basic computer skills and data entry experience.
• Customer service or receptionist experience preferred but not required.

Responsibilities

• Answer and direct incoming phone calls in a courteous and professional manner.
• Greet customers and assist with general inquiries.
• Take accurate messages and relay information promptly.
• Support administrative and clerical tasks as assigned.
• Provide outstanding customer service at all times.

Skills

Excellent verbal communication

Professional phone etiquette

Strong organizational

Multitasking abilities

Basic computer skills and data entry

Customer service experience

Job description

Job Details

Job Location: Salem Motor Mile - Salem, VA 24153, Salary Range: Undisclosed, Salem Motor Mile is seeking friendly, professional, and customer-focused Phone Operators to join our busy automotive dealership team. The ideal candidate will be the first point of contact for customers, providing exceptional service while efficiently managing incoming calls and directing inquiries to the appropriate departments.

Responsibilities

• Answer and direct incoming phone calls in a courteous and professional manner
• Greet customers and assist with general inquiries
• Take accurate messages and relay information promptly
• Support administrative and clerical tasks as assigned
• Provide outstanding customer service at all times

Qualifications

• Excellent verbal communication and customer service skills
• Professional phone etiquette
• Strong organizational and multitasking abilities
• Basic computer skills and data entry experience
• Ability to work in a fast-paced environment
• Previous receptionist, call center, or customer service experience preferred but not required

Pay & Hours

Starting Pay: $15.00/hour

Full-time and part-time schedules available

EEO

EEO