Customer Service Associate / Shuttle Driver

SHELOR MOTOR MILE INC; Salem (VA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Friendly team environment

Growth opportunities

Comprehensive benefits package

Job summary

Salem Motor Mile in Salem, VA is seeking a dependable Customer Service Associate / Shuttle Driver to join our service department. You will help service customers, transport guests safely, and support daily administrative operations.

This full-time role offers a friendly team environment with growth opportunities and a comprehensive benefits package. Competitive starting pay of $15.00 per hour is provided, and the position is on-site with a professional appearance and positive attitude required.

Qualifications

• Valid driver's license required.
• Clean driving record required.
• Strong customer service and communication skills.
• Basic computer and administrative skills.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude (Previous customer service, cashiering, or administrative experience is preferred but not required).

Responsibilities

• Drive dealership shuttle vehicles to transport customers to and from designated locations.
• Provide friendly, professional customer service at all times.
• Process customer payments and perform cashiering duties accurately.
• Answer phones and assist customers with inquiries.
• Complete administrative and clerical tasks, including filing, data entry, and record maintenance.
• Assist service advisors and management with various departmental needs.
• Maintain a clean and organized reception and waiting area.
• Follow all dealership safety policies and procedures.

Skills

Customer service

Communication

Multitasking

Job description

Job Location: Salem, VA 24153, Salem Motor Mile is seeking a dependable, customer-focused individual to join our automotive dealership service department as a Customer Service Associate / Shuttle Driver. This position plays an important role in providing an exceptional customer experience by assisting service customers, transporting guests safely, and supporting daily administrative operations.

Responsibilities:

• Drive dealership shuttle vehicles to transport customers to and from designated locations
• Provide friendly, professional customer service at all times
• Process customer payments and perform cashiering duties accurately
• Answer phones and assist customers with inquiries
• Complete administrative and clerical tasks, including filing, data entry, and record maintenance
• Assist service advisors and management with various departmental needs
• Maintain a clean and organized reception and waiting area
• Follow all dealership safety policies and procedures

Qualifications:

• Valid driver's license required
• Clean driving record required
• Strong customer service and communication skills
• Basic computer and administrative skills
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitudePrevious customer service, cashiering, or administrative experience is preferred but not required

Benefits:

• Competitive starting pay of $15.00 per hour
• Friendly team environment
• Opportunities for growth and advancement
• Full-time employment includes comprehensive benefits package