Customer Service Phone Operator | Auto Dealership

Shelor Motor Mile; Salem (VA); On-site; USD 17,000 - 24,000; Full time

Job summary

Shelor Motor Mile in Salem, VA is seeking a friendly, professional Phone Operator to be the first point of contact for customers, handling inbound calls and directing inquiries to the appropriate departments.

Full-time and part-time schedules are available. Starting pay is $15.00 per hour. You will greet customers, take messages, and provide outstanding service while supporting administrative tasks.

Qualifications

• Excellent verbal communication and customer service skills.
• Professional phone etiquette.
• Strong organizational and multitasking abilities.
• Basic computer skills and data entry experience.
• Ability to work in a fast-paced environment.
• Previous receptionist, call center, or customer service experience preferred but not required.

Responsibilities

• Answer and direct incoming phone calls in a courteous and professional manner.
• Greet customers and assist with general inquiries.
• Take accurate messages and relay information promptly.
• Support administrative and clerical tasks as assigned.
• Provide outstanding customer service at all times.

Skills

Verbal communication

Phone etiquette

Organization

Data entry

Multitasking

Customer service

Job description

Shelor Motor Mile in Salem, VA is seeking a friendly, professional Phone Operator to be the first point of contact for customers, handling inbound calls and directing inquiries to the appropriate departments.

Full-time and part-time schedules are available. Starting pay is $15.00 per hour. You will greet customers, take messages, and provide outstanding service while supporting administrative tasks.