Service Advisor - Salem Motor Mile

SHELOR MOTOR MILE INC; Salem (VA); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid training

Job summary

Shelor Motor Mile in Salem, Virginia, is seeking Service Advisors to greet customers, assess service needs, and coordinate with technicians to ensure smooth operations. The role offers a pathway to growth within our service team.

No prior experience is required—full training is provided, with competitive pay and a comprehensive benefits package. The position is based at our Salem location, with opportunities for advancement.

Qualifications

• Must possess strong communication and interpersonal skills.
• Willingness to learn and adapt in a fast-paced environment.
• Attention to detail and ability to stay organized while managing multiple tasks.

Responsibilities

• Greet customers and provide a friendly, professional experience.
• Listen to customer concerns and guide them through service options.
• Communicate between customers and technicians to ensure smooth workflow.
• Keep customers updated on service progress.
• Handle basic administrative tasks and service documentation.

Skills

Communication

People skills

Positive attitude

Organizational skills

Customer service mindset

Job description

Job Details

Job Location: Salem, VA 24153

Are you looking to start a rewarding career with opportunities to grow? Shelor Motor Mile has immediate openings for Service Advisors at our new location in Salem, Virginia. No prior experience is required—we provide full training for the right candidate.

Responsibilities

• Greet customers and provide a friendly, professional experience
• Listen to customer concerns and help guide them through service options
• Communicate between customers and technicians to ensure smooth workflow
• Keep customers updated on service progress
• Handle basic administrative tasks and service documentation

Requirements

• Strong communication and people skills
• Positive attitude and willingness to learn
• Good organizational skills and attention to detail
• Ability to work in a fast-paced environment
• Customer service mindset

We offer competitive pay, a comprehensive benefits package, as well as paid training-no experience needed

Pay starting at $60,000 annually.

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