Service Advisor - Salem Motor Mile

Shelor Motor Mile; Salem (VA); On-site; USD 54,000 - 66,000; Full time

Job summary

Shelor Motor Mile is hiring Service Advisors in Salem, VA. No experience needed as full training is provided. You will greet customers, understand service options, and relay information between customers and technicians to keep work progressing smoothly.

The role emphasizes strong communication, organizational skills, and a customer-service mindset in a fast-paced dealership environment. Competitive pay and benefits are offered.

Qualifications

• Excellent customer service skills and ability to engage customers.
• Strong communication with customers and colleagues.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers and provide a friendly, professional experience.
• Listen to customer concerns and help guide them through service options.
• Communicate between customers and technicians to ensure smooth workflow.
• Keep customers updated on service progress.
• Handle basic administrative tasks and service documentation.

Skills

Customer service

Communication

Teamwork

Organizational skills

Attention to detail

Job description

Job Details

Job Location: Salem, VA 24153

Are you looking to start a rewarding career with opportunities to grow? Shelor Motor Mile has immediate openings for Service Advisors at our new location in Salem, Virginia. No prior experience is required—we provide full training for the right candidate.

Responsibilities

• Greet customers and provide a friendly, professional experience
• Listen to customer concerns and help guide them through service options
• Communicate between customers and technicians to ensure smooth workflow
• Keep customers updated on service progress
• Handle basic administrative tasks and service documentation

Requirements

• Strong communication and people skills
• Positive attitude and willingness to learn
• Good organizational skills and attention to detail
• Ability to work in a fast-paced environment
• Customer service mindset

We offer competitive pay, a comprehensive benefits package, as well as paid training-no experience needed

Pay starting at $60,000 annually.

EEO