Phone Operator - Marshall Dentistry & Oral Surgery
Marshall Health
14 days+
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Responsibilities
- Acts as a liaison between Marshall Dentistry & Oral Surgery and referring provider offices and/or their staff regarding referrals and new patient appointments.
- Completes patient entry process to include verifying insurances and obtaining records for all new patients.
- Notifies patients of scheduled appointments via mail or phone.
- Answers telephone promptly, courteously using good telephone etiquette, providing adequate information and routing callers properly.
- Performs other duties as assigned or requested.
Job description
Job Responsibilities:
- Acts as a liaison between Marshall Dentistry & Oral Surgery and referring provider offices and/or their staff regarding referrals and new patient appointments.
- Completes patient entry process to include verifying insurances and obtaining records for all new patients.
- Notifies patients of scheduled appointments via mail or phone.
- Answers telephone promptly, courteously using good telephone etiquette, providing adequate information and routing callers properly.
- Performs other duties as assigned or requested.
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