Front Desk Coordinator

Colonial Group; Lehi (UT); On-site; USD 35,000 - 48,000; Full time

Job summary

Colonial Group in Utah seeks a friendly dental front desk receptionist to join our team. You will answer phones promptly, greet patients, verify insurance, and help keep the schedule running smoothly.

The role emphasizes clear communication, cost-effective resource use, accurate posting of patient charges, and active participation in recall programs to support profitable operations.

A high school diploma and a willingness to learn, plus a background check and drug screen, are required.

Qualifications

• High school diploma required.
• Strong communication skills required.
• Eagerness to learn and grow in a dental office.

Responsibilities

• Answer telephone calls in a timely and professional fashion.
• Help ensure efficient operations by seeking patient referrals, maintaining equipment, and posting patient charges accurately.
• Verify and communicate insurance details to clinical staff and patients.
• Communicate financial obligations to patients for each procedure.
• Ensure all accounts are credited when payment is received.
• Follow scheduling guidelines to maintain a profitable schedule for dentists and hygienists.
• Actively participate in recall programs to achieve goals.

Skills

Communication skills

Eager to learn

Team player

Education

High school diploma

Job description

Responsibilities

• Ensures the telephone is answered in a timely and professional fashion.


• Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.


• Ensures all insurance is verified and communicated to clinical staff and patients.


• Ensures all financial obligations are communicated with the patient and properly noted for each procedure.


• Ensures all accounts are properly credited when payment is received.


• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.


• Actively participates in recall program to ensure goals are achieved.

Qualifications

• High school diploma


• Have strong communication skills


• Have an eagerness to learn and grow


• Must pass a background check and drug screen