Phone-Based RN Triage Specialist

Sanford; Sioux Falls (SD); Vor Ort; USD 41.000 - 61.000; Vollzeit

Zusammenfassung

Sanford Health in Sioux Falls, SD, seeks a registered nurse to answer patient inquiries by phone, assess symptoms using triage algorithms, and determine the appropriate level of care.

You will schedule appointments, document information in health records, maintain triage protocols, educate patients, and support continuity of care across departments. A nursing degree and current RN license are required or eligible for licensure, with preference for one year of healthcare experience.

Qualifikationen

• Graduate from an accredited nursing program preferred.
• Bachelor's Degree in nursing preferred.
• One year of healthcare experience preferred.
• RN licensure required in the state where practice occurs; multi-state licensure if in an NLC state.

Aufgaben

• Answer patient inquiries over the telephone using triage guidelines.
• Guide patients to appropriate level of care; schedule appointments by phone.
• Document triage information in health record systems and track follow-ups.
• Maintain and update triage protocols; educate patients based on calls.

Kenntnisse

Telephone triage

Patient communication

Healthcare experience

Ausbildung

Graduate from accredited nursing program

Bachelor's Degree in Nursing

Jobbeschreibung

Sanford Health in Sioux Falls, SD, seeks a registered nurse to answer patient inquiries by phone, assess symptoms using triage algorithms, and determine the appropriate level of care.

You will schedule appointments, document information in health records, maintain triage protocols, educate patients, and support continuity of care across departments. A nursing degree and current RN license are required or eligible for licensure, with preference for one year of healthcare experience.