RN: Telephone Triage Specialist & Care Solutions

Atrium Health; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Atrium Health is seeking an experienced RN to provide telephone triage and comprehensive nursing assessments for a diverse patient population. The role involves collaboration with patients, families, and care teams, including notification of encounters to practices and leadership prior to office opening.

Graduate from an accredited School of Nursing is required; a BSN is preferred. Active RN licensure in the applicable state and BLS certification are mandatory; SC licensure may be required for

Qualifications

• Graduate from an accredited School of Nursing required.
• BSN preferred.
• Current license to practice as a Registered Nurse in the practicing state required.
• Experience in telephone triage, pediatrics and ED triage is desired.
• BLS required per policy guidelines.

Responsibilities

• Performs telephone triage with diverse patient population.
• Assesses needed care and collaborates with patients, and others, to provide clinical solutions.
• Provides comprehensive nursing assessment in an untraditional nursing environment.
• Actively participates in team conferences and helps assess patient education needs.
• Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening.
• Notifies designated leadership of operational concerns.

Skills

Telephone triage

Nursing assessment

Team collaboration

Critical thinking

Education

Graduate from an accredited School of Nursing

RN license (state-required)

BSN preferred

SC RN license requirement

Job description

Atrium Health is seeking an experienced RN to provide telephone triage and comprehensive nursing assessments for a diverse patient population. The role involves collaboration with patients, families, and care teams, including notification of encounters to practices and leadership prior to office opening.

Graduate from an accredited School of Nursing is required; a BSN is preferred. Active RN licensure in the applicable state and BLS certification are mandatory; SC licensure may be required for