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Sanford Health in Sioux Falls, SD, seeks a registered nurse to answer patient inquiries by phone, assess symptoms using triage algorithms, and determine the appropriate level of care.
You will schedule appointments, document information in health records, maintain triage protocols, educate patients, and support continuity of care across departments. A nursing degree and current RN license are required or eligible for licensure, with preference for one year of healthcare experience.
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.
8 Hours - Day Shifts (United States of America)
0
Salary Range: $29.50 - $44.50
No
Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms.
Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.
Sanford is an EEO/AA Employer M/F/Disability/Vet.