Phone-Based Customer Service & Loans Specialist

Security Finance; Tucumcari (NM); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Company paid health insurance

Competitive 401(k) with match

Life and dental benefits

Paid holidays and vacations

Profit sharing

Job summary

A leading financial service company in Tucumcari is seeking a customer service representative to manage interactions primarily over the phone. The ideal candidate should possess excellent communication skills and be results-driven in a fast-paced environment. Responsibilities include providing exceptional customer service, ensuring compliance with regulations, and managing office cash. Full benefits are offered including health insurance and a competitive 401(k) plan.

Qualifications

• Must be 18 years of age or older.
• Valid driver's license and acceptable driving record.
• Collections experience preferred.

Responsibilities

• Provide exceptional customer service over the phone.
• Maintain office cash with accuracy and security.
• Ensure compliance with lending regulations.

Skills

Customer service skills

Effective communication

Results-driven

Ability to work under pressure

Job description

A leading financial service company in Tucumcari is seeking a customer service representative to manage interactions primarily over the phone. The ideal candidate should possess excellent communication skills and be results-driven in a fast-paced environment. Responsibilities include providing exceptional customer service, ensuring compliance with regulations, and managing office cash. Full benefits are offered including health insurance and a competitive 401(k) plan.