Bilingual Loan & Customer Service Specialist

Sun Loan Company; Norman (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

A local financial services provider in Norman, Oklahoma is seeking a Customer Service Loan Specialist to enhance customer satisfaction and assist with loan payments. Responsibilities include providing exceptional service, handling loan transactions, and contacting overdue customers to identify solutions. Candidates should have at least one year of customer service experience, basic computer skills, and a reliable transportation. Opportunities for growth within the company are available.

Qualifications

• One year customer service experience from any industry.
• Basic computer skills and ability to operate a calculator.
• Reliable transportation required.

Responsibilities

• Provide excellent customer service in person and over the phone.
• Contact customers overdue on loan payments to identify repayment solutions.
• Receive and post loan payments efficiently.

Skills

Customer service experience

Basic computer skills

Job description

A local financial services provider in Norman, Oklahoma is seeking a Customer Service Loan Specialist to enhance customer satisfaction and assist with loan payments. Responsibilities include providing exceptional service, handling loan transactions, and contacting overdue customers to identify solutions. Candidates should have at least one year of customer service experience, basic computer skills, and a reliable transportation. Opportunities for growth within the company are available.