Phone-Based Customer Service & Loan Specialist

Security Finance; Shawano (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company paid Health insurance (employe

Job summary

Security Finance is seeking a customer service professional in Wisconsin to handle primarily phone-based interactions and support fast-paced loan processes.

You will deliver exceptional service, manage cash securely, and assist with loan applications while following regulatory and company policies. This is a full-time, on-site role in Shawano with competitive benefits.

Good communication and reliable transportation are essential.

Qualifications

• 18+ years of age
• Valid driver’s license with reliable transportation
• Ability to pass a criminal background check

Responsibilities

• Providing exceptional customer service over the phone
• Maintaining office cash with accuracy and security
• Achieving account gain through loan judgment and customer solicitation
• Ensuring compliance with state and federal lending regulations and company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Skills

Phone etiquette

Customer service

Job description

Security Finance is seeking a customer service professional in Wisconsin to handle primarily phone-based interactions and support fast-paced loan processes.

You will deliver exceptional service, manage cash securely, and assist with loan applications while following regulatory and company policies. This is a full-time, on-site role in Shawano with competitive benefits.

Good communication and reliable transportation are essential.