Phone-Based Customer Service Specialist (Loans)

Security Finance; Marshfield (WI); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Company paid Health insurance

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A reputable finance company in Marshfield is seeking results-driven individuals for a customer service role. You will provide exceptional service primarily over the phone, ensuring compliance with lending regulations. Responsibilities include maintaining cash accuracy and prompt loan application completion. The position requires effective communication skills and the ability to thrive in a fast-paced environment. A competitive compensation and full benefits package is offered, including health insurance and a 401(k) match.

Qualifications

• 18 years of age or older.
• Valid driver’s license and acceptable driving record.
• Ability to pass a criminal background check.

Responsibilities

• Provide exceptional customer service over the phone.
• Maintain office cash with accuracy and security.
• Ensure compliance with state and federal lending regulations.

Skills

Effective communication skills

Customer service skills

Job description

A reputable finance company in Marshfield is seeking results-driven individuals for a customer service role. You will provide exceptional service primarily over the phone, ensuring compliance with lending regulations. Responsibilities include maintaining cash accuracy and prompt loan application completion. The position requires effective communication skills and the ability to thrive in a fast-paced environment. A competitive compensation and full benefits package is offered, including health insurance and a 401(k) match.