Phlebotomy Technician – Patient Care & Specimen Processing

Mass General Brigham; Boston (MA); On-site; USD 33,000 - 41,000; Full time

Job summary

Mass General Brigham is seeking a Phlebotomist to collect and process blood specimens for laboratory testing at 15 Parkman Street in Boston. You will operate with supervision, ensuring accurate patient identification, proper labeling, and timely transport of specimens.

Ideal candidates have 1–2 years phlebotomy experience, a high school diploma, and National Certification. The role emphasizes patient communication, safety, and cooperation with care teams in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent is required.
• 1-2 years of phlebotomy experience is required.
• Phlebotomy Certification (National) is preferred.
• Must comply with HIPAA and patient privacy.
• Good communication and customer service skills.

Responsibilities

• Obtains quality blood samples using a variety of phlebotomy methods for all age groups.
• Ensures accurate patient identification, quality specimen labeling, processing, handling, and transportation of specimens.
• May assist in recovery of patients experiencing adverse reactions and provide a rapid response to medical emergencies in the inpatient setting.
• Communicates effectively with patients and patient care teams, explaining procedures and addressing patient concerns to ensure a high level of customer satisfaction.
• Troubleshoots and resolves specimen, order, and common operational issues within the work area.
• Provides some training and education to new staff and students.
• Handles sharps and biohazardous materials in accordance with regulatory requirements to ensure the safety of patients and staff.
• Works fluently with computer programs and systems, and complies with HIPAA regulations.
• Performs other tests, administration, and specimen collection as assigned.

Skills

Phlebotomy methods

HIPAA compliance

Patient communication

Specimen labeling

Quality control

Education

High School Diploma or Equivalent

National Phlebotomy Certification

Job description

Mass General Brigham is seeking a Phlebotomist to collect and process blood specimens for laboratory testing at 15 Parkman Street in Boston. You will operate with supervision, ensuring accurate patient identification, proper labeling, and timely transport of specimens.

Ideal candidates have 1–2 years phlebotomy experience, a high school diploma, and National Certification. The role emphasizes patient communication, safety, and cooperation with care teams in a fast-paced environment.