Phlebotomist II - Expert Patient Care & Lab Specimens

Mass General Brigham Incorporated; Boston (MA); On-site; USD 32,000 - 41,000; Full time

Job summary

Mass General Brigham is seeking a Phlebotomist II to collect and process blood specimens at the Brigham and Women’s Hospital site in Boston, MA. The role supports patient care through accurate labeling, specimen handling, and timely communication with care teams.

The ideal candidate holds a high school diploma and a National Phlebotomy Certification, with 1–2 years of phlebotomy experience. The position is on-site with full-time hours and comprehensive benefits.

Qualifications

• Proven ability to collect blood samples using phlebotomy methods across age groups.
• Excellent written and verbal communication; prioritizes work and handles changing volumes.
• Strong customer service mindset with respect for patient privacy and autonomy.
• Able to troubleshoot specimen issues and resolve common operational problems.

Responsibilities

• Obtains quality blood samples using a variety of phlebotomy methods for all age groups.
• Ensures accurate patient identification, specimen labeling, and proper transport.
• Assists in patient recovery and rapid response to emergencies as needed.
• Communicates procedures clearly to patients and care teams to ensure satisfaction.
• Troubleshoots specimen and order issues; supports training of new staff and students.
• Handles sharps and biohazard materials per regulatory requirements and HIPAA.

Skills

Communication skills

Customer service

Time management

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

Phlebotomy software

Job description

Mass General Brigham is seeking a Phlebotomist II to collect and process blood specimens at the Brigham and Women’s Hospital site in Boston, MA. The role supports patient care through accurate labeling, specimen handling, and timely communication with care teams.

The ideal candidate holds a high school diploma and a National Phlebotomy Certification, with 1–2 years of phlebotomy experience. The position is on-site with full-time hours and comprehensive benefits.