Phlebotomy Team Lead - Training, QA & Workflow

Advocate Health Care; Downers Grove (IL); On-site; USD 25,000 - 39,000; Full time

Job summary

Advocate Health Care in Downers Grove, IL seeks a Phlebotomy Technician to join the clinical team. You will lead a group of staff, perform specimen collection, labeling, and processing, and participate in quality assurance while maintaining patient safety standards.

The role requires a high school diploma and about 3 years of phlebotomy experience, with strong communication and customer service skills to support physicians, patients, and staff in a fast-paced setting.

Qualifications

• Must have demonstrated ability to lead a group of employees.
• Basic computer skills and familiarity with software used in a clinical setting.
• Strong verbal and written communication skills; good listening and organizational abilities.

Responsibilities

• Acts as a resource to employees and students, including training and day-to-day direction.
• Assist with HR tasks such as interviewing, staff development, and resolving concerns.
• Monitor workflow, handle specimen collection, processing, and ordering; manage inventory and supplies.

Skills

Lead a group of employees

Basic computer skills

Keyboarding

Verbal and written communication

Listening and organizational skills

Customer service

Flexible schedule

Education

High school diploma or equivalent

Job description

Advocate Health Care in Downers Grove, IL seeks a Phlebotomy Technician to join the clinical team. You will lead a group of staff, perform specimen collection, labeling, and processing, and participate in quality assurance while maintaining patient safety standards.

The role requires a high school diploma and about 3 years of phlebotomy experience, with strong communication and customer service skills to support physicians, patients, and staff in a fast-paced setting.