Phlebotomy Shift Supervisor - Flexible Scheduling

B Positive Plasma LLC; Pennsylvania; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Wages

Flexible scheduling

Positive Work Environment

Paid training opportunities

Comprehensive Medical and Dental Benef

Paid Time Off

401(K)

Job summary

B Positive Plasma LLC is seeking a Shift Supervisor to oversee center operations under the Center Manager. You will ensure donor flow, coverage, and adherence to safety and SOPs while guiding staff through busy shifts.

The role requires strong leadership, excellent communication, and the ability to solve problems quickly. Saturday shifts are included, and you will participate in cross-training across reception, vitals, lab, and phlebotomy.

Qualifications

• High school degree or GED required.
• Excellent verbal and written communication skills.
• Strong supervisory and leadership skills.
• Ability to anticipate and solve problems.
• Excellent organizational skills and attention to detail.
• Ability to meet deadlines.
• Proficient with data entry and inventory software and systems.
• Ability to read and follow SOPs and to maintain complete and accurate records.
• Good verbal communication and customer service skills.
• Ability to multi-task and work as a team player.

Responsibilities

• Comply with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities.
• Committed to meeting customer service expectations by interacting with donors as they enter and exit the building.
• Manage the flow of the Center, including but not limited to managing employee breaks, and ensuring proper staff coverage in each area to help the flow of donor traffic
• Cross train in Reception, Vitals, Lab, and Phlebotomy (non-phlebs will train in the donor room as a donor tech); fill in during breaks/shortages as needed
• Supports the center management team in identifying operational opportunities for continuous improvement
• Ensure that daily equipment maintenance and calibration activities are being performed as required in a timely manner
• Assist with donor room turnover as required
• Assist in resolving certain donor management system problems that occur during the donation process
• Monitor donation times to ensure they are in-line with company expectations
• Operate, maintain, and perform troubleshooting of equipment (printers and plasmapheresis machines) within scope of training.
• Other duties and responsibilities as assigned

Skills

Excellent verbal and written comms

Strong supervisory and leadership

Problem solving

Organizational skills

Meet deadlines

Data entry and inventory software

Read and follow SOPs

Customer service

Team player

Education

High school diploma or GED

Tools

Inventory software

Job description

B Positive Plasma LLC is seeking a Shift Supervisor to oversee center operations under the Center Manager. You will ensure donor flow, coverage, and adherence to safety and SOPs while guiding staff through busy shifts.

The role requires strong leadership, excellent communication, and the ability to solve problems quickly. Saturday shifts are included, and you will participate in cross-training across reception, vitals, lab, and phlebotomy.