Phlebotomy & Patient Services Technician

PathGroup; Fayetteville (NC); On-site; USD 23,000 - 29,000; Full time

Job summary

PathGroup in the United States is seeking a Patient Services Technician to support the Patient Services Center and in-office PST duties under supervision. You will interact with clients, patients, and staff, performing forensic and clinical specimen collection and processing in line with established practices.

Responsibilities include greeting customers, collecting specimens (venipuncture, urine, etc.), entering data in PathConnect and other PathGroup systems, and maintaining accurate records

Qualifications

• High School Diploma or GED preferred (state guidelines may require).
• Phlebotomist Certification preferred; required in Louisiana.
• At least 1 year of related experience preferred.

Responsibilities

• Greet customers courteously.
• Ensure all phlebotomy and PSC specimens are collected accurately and on time.
• Explain venipuncture and specimen collection to patients clearly and calmly.
• Enter patient and test information into computer systems (PathConnect and other PathGroup tools).
• Maintain daily records and logs; assist with monthly statistics and data.

Skills

Phlebotomy

Customer service

Data entry

Attention to detail

Time management

Safety procedures

Education

High School Diploma or GED

Phlebotomist Certification

Tools

PathConnect

Laboratory software

Job description

PathGroup in the United States is seeking a Patient Services Technician to support the Patient Services Center and in-office PST duties under supervision. You will interact with clients, patients, and staff, performing forensic and clinical specimen collection and processing in line with established practices.

Responsibilities include greeting customers, collecting specimens (venipuncture, urine, etc.), entering data in PathConnect and other PathGroup systems, and maintaining accurate records