Phlebotomy & Patient Services Technician

PathGroup; Houma (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

PathGroup is seeking a Patient Services Technician to support daily patient service activities in the PSC or in-office PST. You will interact professionally with clients, patients, and PathGroup staff, performing forensic and clinical specimen collection per established procedures.

The role emphasizes accurate data entry, proper specimen handling, and adherence to safety and compliance policies, aiming to ensure timely and quality service for patients and clients.

Qualifications

• High School Diploma or GED preferred; may be required based on state and laboratory guidelines.
• Phlebotomist Certification is preferred and required in Louisiana.

Responsibilities

• Greets customers appropriately and treats them courteously.
• Ensures field phlebotomy and PSC specimens are collected accurately and on time.
• Collects specimens and explains venipuncture and other collection procedures clearly to patients.
• Disposes of biohazardous materials in accordance with laws and policies.
• Completes requisitions accurately in PathConnect and/or other PathGroup systems.
• Enters patient, specimen, insurance, or billing information with high accuracy.
• Maintains daily records and logs for PSC/IOPST.
• Performs basic clerical duties and electronic data entry.
• Works to maintain an organized and clean facility and proper PPE usage.

Education

High School Diploma or GED

Phlebotomist Certification

Job description

PathGroup is seeking a Patient Services Technician to support daily patient service activities in the PSC or in-office PST. You will interact professionally with clients, patients, and PathGroup staff, performing forensic and clinical specimen collection per established procedures.

The role emphasizes accurate data entry, proper specimen handling, and adherence to safety and compliance policies, aiming to ensure timely and quality service for patients and clients.