Phlebotomy Operations Supervisor

LCH Lab. Corp. of America Holdings; Mayfair (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

STD/LTD

401(k)

Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Huntsville, AL is seeking a Phlebotomy Supervisor to lead a team of phlebotomists in patient service centers and physician offices. The role oversees patient flow, scheduling, payroll and performance appraisals, while ensuring top-notch service for patients and clients.

The ideal candidate has supervisory experience, phlebotomy expertise, and strong communication skills. Travel to additional sites may be required. Monday–Friday schedule with potential overtime.

Qualifications

• Minimum of supervisory or people leader experience
• Minimum of 2 years experience as a phlebotomist
• Excellent customer service and communication skills
• Ability to work in a fast-paced clinical setting

Responsibilities

• Supervise a team of phlebotomists in Patient Service Centers or physician offices
• Manage patient flow, wait times, inventory and information logs
• Monitor monthly productivity and report deviations
• Coordinate phlebotomists' schedules and payroll responsibilities
• Lead training for new phlebotomists and drive performance appraisals
• Collaborate with Human Resources on employee relations issues
• Communicate effectively with patients, client staff and management
• Ensure exceptional customer service to patients and clients
• Support setup of new Patient Service Centers or Client Offices
• Address patient or client issues and provide resolutions
• Travel to additional sites as necessary

Skills

Supervisory experience

Phlebotomy skills

Customer service

Communication

Education

High school diploma or GED

Job description

Labcorp in Huntsville, AL is seeking a Phlebotomy Supervisor to lead a team of phlebotomists in patient service centers and physician offices. The role oversees patient flow, scheduling, payroll and performance appraisals, while ensuring top-notch service for patients and clients.

The ideal candidate has supervisory experience, phlebotomy expertise, and strong communication skills. Travel to additional sites may be required. Monday–Friday schedule with potential overtime.