Phlebotomy & Lab Support Tech I — Sign-On Bonus Eligible

UMass Memorial Health; Hopkinton (MA); On-site; USD 21,697 - 39,054; Full time

Benefits offered by this job

Signing bonus (possible)

Job summary

UMass Memorial Health is seeking a Phlebotomy Technician to support specimen collection, registration, and processing across multiple hospital locations. You will work with diverse patient groups, maintain accurate records, and assist with computer-based test ordering and results.

We value precise technique, strong communication, and team collaboration. A high school diploma, valid license, and phlebotomy training are preferred, with ASCP certification encouraged.

Qualifications

• High School Diploma or equivalent required.
• Valid driver's license required.
• Phlebotomy training preferred.
• ASCP certification preferred or eligible.
• Phlebotomy experience preferred.
• Fluent English communication skills required.
• Computer and keyboard proficiency expected.

Responsibilities

• Collect blood samples using venipuncture techniques across age groups.
• Receive and label specimens accurately in the system.
• Maintain clean, organized work area and restock supplies.
• Register courier-delivered specimens and troubleshoot printers as needed.
• Order tests and use hospital information systems accurately.
• Provide courteous telephone support and call coverage.
• Perform capillary collections when required.
• Adapt to workflow changes and assist with offsite coverage.
• Restock supplies and manage PPE; report low inventory.
• Support emergency room and patient care with timely draws.
• Apply age-appropriate communication and care throughout.

Skills

Fluent English

Computer proficiency

Communication

Education

High School Diploma or equivalent

Phlebotomy training

ASCP certification or eligibility

Job description

UMass Memorial Health is seeking a Phlebotomy Technician to support specimen collection, registration, and processing across multiple hospital locations. You will work with diverse patient groups, maintain accurate records, and assist with computer-based test ordering and results.

We value precise technique, strong communication, and team collaboration. A high school diploma, valid license, and phlebotomy training are preferred, with ASCP certification encouraged.