Phlebotomy Group Lead - Patient Care Supervisor

Quest Diagnostics Incorporated; Florida; On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Day 1 Medical

401(k) with company match

Education assistance

Career advancement opportunities

Job summary

Quest Diagnostics Incorporated in New Smyrna Beach, FL is seeking a Phlebotomist Group Lead to oversee daily operations of Patient Service Centers and in-office phlebotomy teams. The role requires leadership, coaching, and hands-on phlebotomy across multiple sites with a Monday–Friday schedule and weekend rotation.

Strong data-entry, patient interaction, and adherence to SOPs are essential. The position offers a comprehensive benefits package and opportunities for career advancement within Quest

Qualifications

• Phlebotomy skills with pediatric, geriatric experience
• Excellent customer service and communication
• Strong attention to detail and accuracy in data entry

Responsibilities

• Collect specimens following established procedures
• Enter billing and patient information accurately
• Verify patient demographics and order accuracy
• Maintain phlebotomy logs and temperature logs
• Provide onboarding and mentoring to new staff

Skills

Phlebotomy

Customer service

Attention to detail

English proficiency

Education

High School Diploma or Equivalent

Phlebotomy certification (required in certain states)

Job description

Quest Diagnostics Incorporated in New Smyrna Beach, FL is seeking a Phlebotomist Group Lead to oversee daily operations of Patient Service Centers and in-office phlebotomy teams. The role requires leadership, coaching, and hands-on phlebotomy across multiple sites with a Monday–Friday schedule and weekend rotation.

Strong data-entry, patient interaction, and adherence to SOPs are essential. The position offers a comprehensive benefits package and opportunities for career advancement within Quest