Phlebotomy Group Lead - Team Coach & Operations

Quest Diagnostics Incorporated; Kissimmee (FL); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Day 1 Medical

Best-in-class well-being programs

401(k) match

Education assistance

Annual incentive plans

Job summary

Quest Diagnostics Incorporated in Kissimmee, FL seeks a Phlebotomist Group Lead to oversee patient service operations with a Monday–Friday schedule, 6:00 AM to 3:00 PM and rotational weekend coverage. This leadership role emphasizes accuracy, coaching, and meeting performance metrics in a fast-paced lab environment.

Responsibilities include coaching staff, ensuring phlebotomy procedures are followed, coordinating with PSC/IOP teams, and maintaining quality and confidentiality of patient

Qualifications

• Seven years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
• Excellent phlebotomy skills in a fast-paced environment.
• Strong communication and teamwork abilities.

Responsibilities

• Collect specimens according to established procedures.
• Administer oral solutions according to training.
• Research test/client information and confirm orders.
• Enter billing information and collect payments when required.
• Maintain phlebotomy logs and temperature logs.
• Provide onboarding services to new clients.

Skills

Phlebotomy

Customer focus

Multitasking

Education

High School Diploma or Equivalent

Job description

Quest Diagnostics Incorporated in Kissimmee, FL seeks a Phlebotomist Group Lead to oversee patient service operations with a Monday–Friday schedule, 6:00 AM to 3:00 PM and rotational weekend coverage. This leadership role emphasizes accuracy, coaching, and meeting performance metrics in a fast-paced lab environment.

Responsibilities include coaching staff, ensuring phlebotomy procedures are followed, coordinating with PSC/IOP teams, and maintaining quality and confidentiality of patient